Sales Executive – Hybrid Customer Service & Call Centre (High-Performance Sales & Client…
AI summary
We are looking for disciplined, energetic, and customer-obsessed Sales Executives to join a fast-growing company. The role combines customer service, inbound/outbound call centre, lead conversion, client retention, and after-sales relationship management. Full-time, Nairobi.
- Role combines customer service and sales in a rotating system
- Team handles walk-in customers and showroom/customer service
- Other team handles calls, WhatsApp, quotations, online leads
- Must sell aggressively but professionally and follow KPIs
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales Executive – Hybrid Customer Service & Call Centre (High-Performance Sales & Client… evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya employer and the role in Not specified.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales Executive – Hybrid Customer Service & Call Centre (High-Performance Sales & Client… role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Location: Kenya Job descriptions &
Find a Job + + + + Search Sales Executive – Hybrid Customer Service & Call Centre (High-Performance Sales & Client Experience) Safety Hub Company Ltd Sales 3 weeks ago Easy apply New Nairobi Full Time Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for disciplined, energetic, and customer-obsessed Sales Executives to join a fast-growing company. Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
Requirements
Position Summary The role combines: Customer Service Sales Inbound & Outbound Call Centre Sales Lead Conversion Client Retention After-Sales Relationship Management The team operates on a rotating system: One team handles walk-in customers and showroom/customer service The other team handles calls, WhatsApp, quotations, and online leads Teams rotate daily to build versatility, fairness, and full business understanding. This role is designed for people who can: Sell aggressively but professionally Respond fast Build long-term client relationships Follow systems and KPIs strictly Thrive in a performance-driven environment Core
Responsibilities
1. Customer Service & Showroom Sales Welcome and assist walk-in customers professionally Understand customer needs and recommend suitable products/services Prepare accurate quotations and invoices Upsell and cross-sell products Ensure fast response and smooth customer
Experience
Maintain showroom cleanliness, product displays, and professionalism Follow up open quotations until closure 2. Call Centre & Online Sales Handle inbound calls, WhatsApp, emails, and online inquiries promptly Convert inquiries into quotations and sales orders Conduct outbound follow-up calls on pending quotations Follow up lost quotations and identify reasons for loss Re-engage dormant customers Maintain excellent response times during working hours and assigned after-hours shifts 3. Customer Relationship Management Build long-term relationships with clients Ensure repeat business from acquired customers Resolve customer complaints professionally and quickly Maintain customer records accurately in the CRM/system Follow up deliveries and customer satisfaction after sales 4. Sales Performance & Targets Achieve individual and team sales targets Maintain high quotation-to-order conversion rates Increase customer acquisition and retention Reduce cancellations and order errors Participate actively in promotions and campaigns Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .