Job in Kenya
Sales & Customer Service Representative
CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday KenyaSalaryKshs. 27,000 (starting gross salary)
sales representativecustomer servicenairobingarafull timelab equipmentdiplomaentry levelinside saleshealthcaresalescall_center
AI summary
Brites Management Services Limited is hiring a full-time Sales & Customer Service Representative in Ngara, Nairobi. The role involves managing inquiries, qualifying leads, converting prospects into long-term clients, preparing quotations, and providing customer support for laboratory equipment products. The starting gross salary is Kshs. 27,000, and applications are accepted by email on a rolling basis.
- Full-time role based in Ngara, Nairobi
- Starting gross salary of Kshs. 27,000
- Focus on inside sales and account management for lab equipment
- Requires diploma or degree in chemistry or related science field
- Apply by emailing CV to recruitment@britesmanagement.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Kshs. 27,000 (starting gross salary). Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales & Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Brites Management Services Limited and the role in Nairobi.
- Add concrete examples related to sales, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales & Customer Service Representative role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Brites Management Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
- SALES & CUSTOMER SERVICE REPRESENTATIVE
- Brites Management Services Limited
- Sales
- 3 days ago
- Easy apply
- New
- Nairobi
- Full Time
- Healthcare
- Confidential
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
- Job summary
- Manage incoming inquiries, qualify leads, and convert prospects into long-term clients via phone, email, and in-person consultations
- Min Qualification:
- Diploma
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
Requirements
- JOB TITLE
- SALES & CUSTOMER SERVICE
- REPRESENTATIVE
- NATURE OF JOB
- FULL TIME
- INDUSTRY
- LAB EQUIPMENT SUPPLIES
- SALARY
- KSHS. 27,000 (STARTING GROSS SALARY)KSHS. 27,000 (STARTING GROSS SALARY)
- JOB LOCATION
- NGARA
- DUTIES AND
Responsibilities
- Inside
- Sales & Account Management
- ·
- Manage
- incoming inquiries, qualify leads, and convert prospects into long-term clients
- via phone, email, and in-person consultations.
- ·
- Utilize
- scientific knowledge to explain product specifications, usage, and applications
- to clients, recommending appropriate solutions.
- ·
- Prepare
- accurate price quotations, follow up on pending proposals, negotiate sales
- terms within company guidelines, and close deals efficiently.
- Customer Service & Relationship Building
- ·
- Serve
- as the main point of contact for customer support, providing polite, prompt,
- and accurate solutions to client inquiries or issues.
- ·
- Build
- and maintain strong, long-term relationships with new and existing corporate
- and individual accounts to drive repeat business.
- ·
- Receive
- customer feedback, log complaints in a timely manner, coordinate with
- operational teams for resolution, and ensure customer satisfaction.
- Administrative & Operational Support
- ·
- Accurately
- record and track customer orders from initial inquiry to final delivery and
- invoicing using Microsoft Office suite.
- ·
- Keep
- client database records, sales logs, and communication history up to date.
- ·
- Work
- closely with logistics, inventory, and management to verify stock availability
- and coordinate timely dispatch.
- KEY REQUIREMENT SKILLS AND QUALIFICATION
- ·
- Diploma or Bachelor’s Degree in
- Analytical
- Chemistry
- ,
- Industrial Chemistry
- , or a related
- Science
- discipline.
- ·
- Proven
Experience
- in a sales, office-based
- sales support, or customer service environment (
- in chemical,
- laboratory, or scientific product sales is a strong advantage).
- ·
- Strong proficiency in
- Microsoft Office
- applications
- (MS Word, MS Excel, Outlook).
- ·
- Ability to quickly learn, understand, and
- articulate technical and chemical product details to non-technical buyers.
- HOW TO APPLY
- · If you meet the above qualifications,
- skills and
- share CV on recruitment@britesmanagement.com
- · Interviews will be carried out on a
- rolling basis until the position is filled.
- · Only the shortlisted candidates will be
- contacted.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-11.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.