Retail Shop Supervisor
AI summary
HalfPriced Books Limited is hiring a Retail Shop Supervisor in Nairobi to lead daily store operations, manage a team of Retail Associates, drive sales targets, and oversee inventory and stock control. The role also involves supporting B2B partnerships and store-level business development. The position is full-time and onsite, with a salary range of KSh 30,000 – KSh 50,000 per month.
- Full-time onsite role based in Nairobi
- Salary range KSh 30,000 – KSh 50,000 per month
- Requires 2 years of experience and a diploma or degree
- Focus on sales leadership, team management, and inventory control
- Opportunity to support B2B partnerships and store growth
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 30,000 - KSh 50,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Retail Shop Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HalfPriced Books Limited and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Retail Shop Supervisor role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HalfPriced Books Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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contact us
At Halfpriced Books, we're passionate about making quality books accessible to everyone. With a wealth of experience in the book industry, we pride ourselves on offering an extensive selection of books at unbeatable prices. Whether you're looking for the latest bestsellers, timeless classics, or rare finds, we're here to help.
Retail Shop Supervisor
Job Type: Full Time
,
Onsite
Qualifications
- BA/BSc/HND
- ,
- Diploma
Experience
2 years
Location: Nairobi
Job Field: Procurement / Store-keeping / Supply Chain
,
Sales and Business Development
Salary Range
KSh 30,000 - KSh 50,000/month
Job Summary:
The Store Supervisor is responsible for overseeing daily store operations, leading a team of Retail Associates, achieving both individual and store sales targets, managing inventory and driving the store’s marketing and business development initiatives. The Store Supervisor ensures efficient stock control, provides leadership and performance management and supports customer satisfaction. The Store Supervisor also plays a key role in expanding B2B partnerships and executing store-level strategies to promote growth.
Key Responsibilities
- Sales and Revenue Management
- Achieve individual monthly sales targets and support the team in achieving collective store sales goals.
- Guide, motivate and support team members to improve sales performance.
- Monitor sales trends and conduct analysis to identify areas for improvement.
- Implement strategies to maximize in-store and online sales.
- Team Leadership and Performance Management
- Provide leadership and support to Retail Associates, fostering a collaborative work environment.
- Conduct monthly performance reviews for all team members.
- Onboard and train new employees on company policies, procedures, expectations and product knowledge.
- Serve as the point of contact for resolving staff concerns and operational challenges.
- Facilitate monthly one-on-one check-ins and development planning with team members.
- Inventory and Stock Control
- Oversee stock control processes, including receiving and recording new inventory.
- Supervise monthly stock-taking of products from Kenyan vendors and general merchandise.
- Monitor inventory levels and ensure accurate inventory records for both in-store and e-commerce platforms.
- Coordinate restocking and collaborate with central inventory teams as needed.
- Reporting and Administrative Tasks
- Prepare and submit detailed monthly reports, including:
- Weekly sales summaries
- Campaign performance and effectiveness
- Inventory movement
- Staff progress and development notes
- Proposed areas for improvement and strategy recommendations
- Record stock updates from Kenyan authors and vendors.
- Create content such as quotes for bookmarks and branded material.
- Communicate and follow up on store maintenance, repairs or restocking of basic store supplies.
- Marketing and Campaign Management
- Identify marketing opportunities specific to the store’s location and audience.
- Lead the planning and execution of in-store campaigns and seasonal promotions.
- Collaborate with the marketing department to promote campaigns across relevant platforms.
- Monitor customer engagement and gather feedback for campaign improvement.
- Business-to-Business (B2B) Development
- Develop and maintain relationships with schools, institutions and other potential B2B clients.
- Identify new B2B opportunities and support the implementation of outreach strategies.
- Track and report on B2B interactions and sales performance.
- Key Performance Indicators (KPIs)
- Achievement of individual and store sales targets
- Accuracy and timeliness of monthly and campaign reports
- Staff productivity and retention
- Inventory variance and control effectiveness
- B2B growth and client engagement
- Effectiveness of store marketing and campaign initiatives
- Store operational efficiency and customer satisfaction
- Minimum Qualifications
- Diploma or Bachelor’s Degree in Business Management, Sales, Marketing, or a related field
- Minimum of 2 years’ experience in a supervisory or team lead role within a retail or similar environment
- Proficiency in POS systems, inventory management tools, and basic reporting software
- Competencies and Skills
- Strong leadership and team management skills
- Excellent interpersonal and communication abilities
- Analytical mindset with a keen attention to detail
- Ability to multitask, organize and prioritize workload
- Customer service orientation and conflict resolution skills
- Initiative, dependability, and problem-solving capabilities
- Creativity and familiarity with store merchandising and branding
- Working Conditions
- Must be available to work weekends and public holidays as scheduled
- Occasional local travel may be required for marketing events or B2B engagement
- Must be physically able to stand for extended periods and assist with light stock movement when necessary
- Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- HalfPriced Books Ltd on kazitime.app
- to apply
- Build your CV for free.
- Download in different templates.