Reservations Associate
AI summary
BRIDGE TALENT MANAGEMENT is hiring a detail-oriented Reservations Associate in Nairobi to manage lodge and tourism bookings, coordinate with the sales team, and ensure accurate reservation records. The role is full-time, entry-level, and offers a salary of KSh 30,000–45,000.
- Full-time role based in Nairobi with salary KSh 30,000–45,000
- Entry-level position requiring diploma and 1–3 years of experience
- Focus on lodge and tourism reservations coordination
- Russian language fluency is a strong advantage
- Apply directly via BrighterMonday
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 30,000 - 45,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Reservations Associate evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BRIDGE TALENT MANAGEMENT and the role in Nairobi.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Reservations Associate role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BRIDGE TALENT MANAGEMENT before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Reservations Associate
BRIDGE TALENT MANAGEMENT
Customer Service & Support
3 weeks ago
Easy apply
New
Nairobi
Full Time
Tourism & Travel
KSh
30,000 - 45,000
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Job summary
We are seeking a detail-oriented Reservations Associate who applies strong critical-thinking skills to manage bookings, follow through and coordinate with the sales team, and ensure all reservation details are accurate and complete. This role requires someone who is highly organized, systematic, and able to process information carefully.
Min Qualification:
Diploma
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in tourism, travel coordination, reservations, or lodge operations.
- Fluency in Russian Language will be a strong advantage
- Proven
- working with lodges or tourism accommodation is an added advantage.
- Strong critical-thinking ability and a structured approach to problem-solving.
- High level of accuracy and attention to detail.
- Ability to follow clear instructions and standard operating procedures.
- Good communication skills for coordinating with internal teams and lodges.
- Proficiency in Microsoft Office Suite and reservation/booking systems.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- KEY
- Diploma/Degree in Tourism, Hospitality, Business Administration, or a related field.
- At least 1-3 years of
Responsibilities
- Manage and process reservation requests based on instructions from the Sales Person.
- Coordinate with lodges to confirm room availability, rates, special requests, and booking conditions.
- Cross-check all booking details, including dates, rates, guest information, and payment instructions, to ensure accuracy before confirmation.
- Maintain and update reservation records, trackers, documents, and reports.
- Handle amendments, cancellations, and updates while adhering to company processes.
- Support basic payment processing tasks and maintain accurate financial records related to reservations.
- Flag missing information, inconsistencies, or potential errors early for clarification.
- Prepare simple summaries or reports for internal review when required.
- Stay updated on lodge offerings, packages, and relevant industry information to support accurate bookings.