Job in Kenya
Reservation & Listing Intern
CountyNairobiCityNairobiContractFull TimePosted2026-08-11Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday KenyaSalaryKSh Less than 15,000
reservations internhospitalitynairobifull timeentry levelcustomer serviceairbnbbooking.cominternshipadminhospitalitycall_center
AI summary
Kaziweza Limited is hiring a Reservation & Listing Intern in Nairobi to support the Reservations team with processing bookings, responding to guest enquiries across WhatsApp, email, Airbnb and Booking.com, and maintaining accurate reservation records. The role is full-time, onsite, entry-level, and suitable for candidates with a diploma and up to one year of experience in hospitality or customer service.
- Full-time, onsite role in Nairobi reporting to the Reservations Manager
- Entry-level position open to diploma holders with up to 1 year of experience
- Hands-on work with Airbnb, Booking.com, WhatsApp, email and other booking channels
- Customer-facing admin role supporting reservations, check-in/out lists and payment follow-ups
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh Less than 15,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Reservation & Listing Intern evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kaziweza Limited and the role in Nairobi.
- Add concrete examples related to hospitality, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Reservation & Listing Intern role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kaziweza Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Reservation & Listing Intern
- Kaziweza Limited
- Admin & Office
- Yesterday
- Easy apply
- New
- Nairobi
- Full Time
- Hospitality & Hotel
- KSh
- Less than 15,000
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
- Job summary
- Are you looking to kickstart your career in Reservations & Hospitality? We are looking for reservations intern to join our Clients team.
- Kenya | Full-time & Onsite
- Reports To: Reservations Manager
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- No Experience/Less than 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in reservations, hospitality, customer service, or a related role.
- ● Strong communication and problem-solving skills.
- ● Proficiency in Microsoft Office and Google Workspace.
- ● Familiarity with booking platforms such as Airbnb and Booking.com is an added advantage.
- ● Strong attention to detail, multitasking ability, and a customer-first approach.
- ● Ability to work well in a fast-paced environment.
- ● Speaking and/or writing Chinese is an added advantage.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Diploma or Bachelor's degree in Hospitality, Tourism, Business Administration or a related field.
- At least 6 months of
Responsibilities
- Assist in processing, confirming, modifying, and cancelling reservations.
- Respond to guest enquiries through WhatsApp, email, Airbnb, Booking.com, and other channels.
- Assist with checking availability, rates and booking details.
- Liaise with guests, Housekeeping, Operations, Finance, and other teams to ensure a smooth guest experience.
- Assist with preparing booking confirmations, invoices, payment follow-ups, and guest information.
- Assist in preparing daily check-in and check-out lists.
- Support the team in maintaining accurate and up-to-date reservation records.
- Assist with handling guest requests, booking changes, cancellations, and other reservation-related concerns.
- Support the Reservations Manager with daily administrative and operational tasks.
- Ensure all reservations and guest information are accurately recorded and updated.
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-04.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.