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Relationship Officers

Let's Grow Together Credit Limited Kenya Full Time Posted 2026-09-10
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CountyNot specifiedCityNot specifiedContractFull TimePosted2026-09-10Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday Kenya
relationship officerfield salesloan officermicrofinancecredit limitedfinancial servicesfull timekenyasalescall_centerpart_timesales
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AI summary

Let's Grow Together Credit Limited is hiring Relationship Officers in Kenya to drive field sales, grow and protect the loan portfolio, and support micro-enterprise clients. The role focuses on customer acquisition, loan processing, client advisory, and portfolio risk management. Candidates need a business-related diploma, proven sales experience, and strong field organization skills.

  • Field sales and loan portfolio growth role
  • Diploma in a business-related discipline required
  • Financial services sales experience preferred
  • Client acquisition and loan recovery focus
  • Must meet monthly commercial targets

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Relationship Officers evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Let's Grow Together Credit Limited and the role in Not specified.
  • Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Relationship Officers role in sales, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Let's Grow Together Credit Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

We are looking for energetic, self-motivated

Relationship Officers

to expand and protect our loan portfolio. In this role, you will drive business growth through field sales, deliver top-tier customer service, and execute reliable loan recovery strategies.

This position is perfect for you if you love field sales, care deeply about uplifting micro-enterprises, and excel at managing your own workflow with little supervision. Your daily focus will involve acquiring high-quality clients, educating borrowers on financial responsibility, and keeping default rates low.

Core

Responsibilities

  • ·
  • Sales & Loan Processing
  • o Drive new customer acquisition through direct field marketing, referrals, and community activations.
  • o Assist applicants through every step of the borrowing cycle.
  • o Perform thorough background checks and verify all application paperwork.
  • o Consistently meet monthly benchmarks for new client acquisition, loan amounts issued, repayments, and client retention.
  • ·
  • Client Relations & Support
  • o Establish deep, trust-driven partnerships with business owners.
  • o Act as a business advisor by educating, guiding, and empowering clients.
  • o Serve as the primary contact point to resolve client issues quickly.
  • o Form strategic alliances with local community leaders and referral partners.
  • ·
  • Risk Management & Compliance
  • o Adhere strictly to institutional credit guidelines and verification protocols.
  • o Evaluate client risk profiles and cross-check business details.
  • o Track portfolio health continuously and report potential default risks immediately.
  • ·
  • Market Research & Reporting
  • o Monitor local market shifts, competitor activities, and changing client needs.
  • o Deliver actionable field updates and insights to branch and regional managers.

Requirements

  • & Qualifications
  • ·

Education

  • Diploma in a business-related discipline.
  • ·
  • Proven track record in sales, with a strong preference for candidates from the financial services sector.
  • ·
  • Track Record:
  • Demonstrated ability to meet or exceed commercial targets.
  • ·
  • Knowledge:
  • Sound understanding of micro-credit products, lending operations, and risk evaluation.
  • Key Competencies
  • · Highly developed selling, pitching, and negotiation capabilities.
  • · Exceptional communication and people skills.
  • · A client-centric attitude with the ability to relate to informal sector traders.
  • · Strong self-discipline, time management, and field organizational skills.
  • · Comfort using mobile applications and smartphones for daily tasks.
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Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.