Job in Kenya
Relationship Manager, Diaspora Banking
AI job insight
AI job insight
KCB Group is seeking a Relationship Manager for its Diaspora Banking segment in Nairobi. The role involves growing the diaspora portfolio, managing customer relationships, planning international campaigns, supporting strategic partnerships, and ensuring compliance with credit, AML, CFT, and KYC requirements.
- Full-time role with working hours from 8 to 5
- Minimum five years of relevant experience
- Requires at least two years in sales and customer relationship management
Source BrighterMonday Kenya
Salary KES 25,000 (市场估算范围，该职位未提供薪资信息)
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CountyNairobiCityNairobiContractFull TimePosted2026-11-06Close dateNot specifiedExperience5 yearsSourceBrighterMonday KenyaSalaryKES 25,000 (市场估算范围，该职位未提供薪资信息)
relationship managerdiaspora bankingbankingfinancial servicessalesNairobifull timeseniorcredit risksalesinternshipentregador
AI summary
KCB Group is seeking a Relationship Manager for its Diaspora Banking segment in Nairobi. The role involves growing the diaspora portfolio, managing customer relationships, planning international campaigns, supporting strategic partnerships, and ensuring compliance with credit, AML, CFT, and KYC requirements.
- Full-time role with working hours from 8 to 5
- Minimum five years of relevant experience
- Requires at least two years in sales and customer relationship management
- Bachelor’s degree in any field
- Professional qualification in ACCA or AA is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KES 25,000 (市场估算范围，该职位未提供薪资信息). Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager, Diaspora Banking evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to KCB Group and the role in Nairobi.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager, Diaspora Banking role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research KCB Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
K
Relationship Manager, Diaspora Banking
KCB Group
Accounting, Auditing & Finance
Today
New
Nairobi
Full Time
Confidential
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Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Key Responsibilities
- Grow market share for the diaspora segment by building and maintaining an effective sales plan for an increased customer base, liabilities, earnings and usage of diaspora bank products and services
- Ensure customer relationships are well maintained for the designated portfolio as a retention strategy and increased wallet share
- Plan, manage and execute campaigns in international markets with high customer potential for recruitment and articulate Bank’s focus with targeted presentations
- Develop appropriate plans and execute the same to retain and grow the bank’s strategic partnerships within the diaspora market
- Analyze market intelligence across competitors, global markets and champion development of innovative products
- Ensure quality service delivery to Diaspora customers to achieve agreed service levels
- Create brand internalization through training programs and support to the bank staff and sales team to enhance product knowledge of the diaspora products
- Build a quality diaspora asset portfolio as per set targets and maintain portfolio quality within acceptable credit risk exposure (below 5%)
- Prepare and maintain appropriate management reports
- Enterprise-wide Risk Management; Adherence to Standard Operating Procedures (SOPs), Anti-Money Laundering (AML), Credit policy prudential guidelines, combating the Financing of Terrorism (CFT) and Know Your Customer (KYC) procedures to mitigate against losses, frauds, forgeries, and regulatory penalties
- Minimum Position Qualification Requirements
- Academic & Professional
- Education:
- Bachelor’s Degree (any field)
- Professional Qualifications:
- ACCA or AA; Master’s Degree in International Business
Experience
Total Minimum Years of Experience:
5 years
Sales:
2 years
Credit:
1 year
Banking Operations:
1 year
Customer Relationship Management:
2 years
Key Responsibilities
- Grow market share for the diaspora segment by building and maintaining an effective sales plan for an increased customer base, liabilities, earnings and usage of diaspora bank products and services
- Ensure customer relationships are well maintained for the designated portfolio as a retention strategy and increased wallet share
- Plan, manage and execute campaigns in international markets with high customer potential for recruitment and articulate Bank’s focus with targeted presentations
- Develop appropriate plans and execute the same to retain and grow the bank’s strategic partnerships within the diaspora market
- Analyze market intelligence across competitors, global markets and champion development of innovative products
- Ensure quality service delivery to Diaspora customers to achieve agreed service levels
- Create brand internalization through training programs and support to the bank staff and sales team to enhance product knowledge of the diaspora products
- Build a quality diaspora asset portfolio as per set targets and maintain portfolio quality within acceptable credit risk exposure (below 5%)
- Prepare and maintain appropriate management reports
- Enterprise-wide Risk Management; Adherence to Standard Operating Procedures (SOPs), Anti-Money Laundering (AML), Credit policy prudential guidelines, combating the Financing of Terrorism (CFT) and Know Your Customer (KYC) procedures to mitigate against losses, frauds, forgeries, and regulatory penalties
- Minimum Position Qualification Requirements
- Academic & Professional
- Education:
- Bachelor’s Degree (any field)
- Professional Qualifications:
- ACCA or AA; Master’s Degree in International Business
- Total Minimum Years of Experience:
- 5 years
- Sales:
- 2 years
- Credit:
- 1 year
- Banking Operations:
- 1 year
- Customer Relationship Management:
- 2 years
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Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-11-06.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.