Relationship Manager Custody Services
AI summary
KCB Bank Kenya is hiring a Relationship Manager Custody Services in Nairobi on a full-time basis. The role focuses on sourcing, expanding and retaining client relationships in custody services, driving revenue growth, managing portfolios, and ensuring compliance with KYC/AML requirements. Applicants need a university degree, relevant capital markets certification and at least five years of banking experience.
- Full-time custody services role based in Nairobi
- Requires 5 years banking experience with 3 years in relationship management
- University degree and capital markets certification required
- Focus on client portfolio growth, tenders and revenue collection
- Apply directly through the KCB Bank Kenya careers portal
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in relationship manager, banking, client managementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager Custody Services evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to KCB Bank Kenya and the role in Not specified.
- Add concrete examples related to relationship manager, banking, client management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager Custody Services role in relationship manager, banking?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research KCB Bank Kenya before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
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Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
Relationship Manager Custody Services
Job Type
Full Time
Qualification
BA/BSc/HND
Experience
- 5 years
- Location
- Nairobi
- Job Field
- Banking
- Main Duties &
- and
- in the financial/banking sector, three (3) of which should be in Relationship Management in Investment/Custodial Services.
- Excellent banking operations skills
- Excellent problem-solving skills.
- Excellent emotional intelligence skills
- Strong persuasion, management, and communication skills
- Strong organizational skills
- Excellent stakeholder management skills
- Creative approach, with the ability to anticipate challenges and develop innovative solutions
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified? Go to
- KCB Bank Kenya on eoin.fa.em3.oraclecloud.com
- to apply
- Build your CV for free.
- Download in different templates.
Responsibilities
- Source, expand and retain existing client relationships so as to increase market share and profitability.
- Ensure financial and business growth targets assigned are achieved.
- Ensure customer satisfaction, retention, and identification of repeat and new business opportunities.
- Responsible for managing existing portfolio of clients through continuous reviews and identification of client needs.
- Provide service to customers with regard to account information, and queries raised.
- Facilitate problem resolution with specialized units.
- Contract review and negotiation with current and potential clients.
- Source and prepare tenders / presentations for potential business opportunities.
- Ensures all client KYC/AML documentation is up to date.
- Identify and manage the risks associated with custody services business.
- Provide a service focused, knowledgeable and experienced point of contact for new and existing clients.
- Attend Client meetings, Annual General Meetings, new business pitches and make presentations as appropriate.
- Work closely with the Client investment committees and Fund secretaries so as to bolster good working relationship.
- Ensure that all Custody Reports are submitted to clients as per SLA timelines.
- Responsibility for resolution of audit matters for custody services clients.
- Ensure billing and collection of revenue for custody services rendered
- Maintain high level integrity and ethical standards – Uphold highest levels of integrity and ethical standards.
Education
- University Degree from a recognized institution.
- Capital Markets Program Certification, at least CISI -1
- Five (5) years’ banking