Relationship Manager – Business Development
AI summary
SMEP Microfinance Bank is hiring a Relationship Manager – Business Development in Nairobi to lead branch teams and drive business growth. The role focuses on strategic planning, sales performance, client retention, and maintaining a quality loan book. The bank seeks a candidate with at least ten years of financial-sector experience and a management background.
- Leads branch managers and staff to deliver bank business goals
- Drives sales, client retention, and portfolio profitability
- Requires at least 10 years in the financial sector with 3 years in management
- Undergraduate degree in a business-related field required
- Christian values and a passion to serve are required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager – Business Development evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SMEP Microfinance Bank and the role in Nairobi.
- Add concrete examples related to sales, security, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager – Business Development role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SMEP Microfinance Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Reporting to the Head of Business Development, the Relationship Manager will lead Branch Teams in delivering the Bank’s goals in line with its business strategy. The role is accountable for growing the Bank’s key business sectors and developing and maintaining critical relationships that support business development across these areas.
DUTIES AND RESPONSIBILITIES
Provide leadership to branch managers and staff in a manner that promotes motivation, efficiency, mentoring, and exacting standards of discipline.
Develop business strategic plans that provide clear direction on the business objectives for the Bank.
Drive sales performance, client retention, and portfolio profitability.
Optimize business growth by cross selling the Bank’s products, pursuing new business opportunities, deepening client relationships, and growing quality accounts.
Maintaining a growing and balanced asset and liability book in line with the Bank’s overall strategy.
Maintain a high-quality loan book while ensuring that the Bank offers competitive products and services that meet the needs of its target market.
Conduct research to monitor and provide relevant information on the market and competitors’ activities.
Achieve income, revenue, and profitability targets by presenting the Bank’s full range of products and services to assigned or targeted client segments.
Set and monitor SMART targets and ensure that target and appraisal documents for the allocated Zone are submitted within the prescribed timelines.
Oversee staff capacity-building interventions across the region.
Oversee branch security and ensure compliance with the Bank’s operating policies, procedures, processes, and applicable regulatory requirements across the region.
Qualifications
- An undergraduate degree in accounting, commerce, marketing, banking, or another business-related field from a recognized university.
- A postgraduate qualification or professional certification in a business-related field will be an added advantage.
- Strong ICT skills are required; knowledge of the T24 banking system will be an added advantage.
- Key Qualities & Competencies
- Must be a practicing Christian who lives and upholds Christian values, with a passion to serve
- At least ten (10) years’ experience in the financial sector, with a concentration in microfinance, including at least three (3) years in a management role.
- Demonstrated in-depth knowledge and experience in loan portfolio management and business growth.
- In-depth knowledge and experience in banking operations
- Strong and proven leadership and people management skills
- Proven mentorship and training skills
- Good business acumen and proven innovativeness
- Superior analytical and report writing skills
- Excellent communication and administration skills
- Self-driven, purposeful with a positive outlook
- A clear focus on service quality and sustainable business profitability.
- A collaborative team player with excellent interpersonal, relationship-building and relationship-management skills.
- Must be available and willing to travel extensively within the country