Regional IT Lead
AI summary
CIC Insurance is hiring a Regional IT Lead to coordinate and manage ICT business systems across Uganda, Malawi, and South Sudan, supporting Life Assurance, General Insurance, Medical, and Asset Management lines. The role ensures secure, standardized delivery of core ICT systems and acts as the primary link between in-country IT operations and the central ICT function. Apply via careers.cicinsurancegroup.com.
- Regional ICT leadership role covering Uganda, Malawi, and South Sudan
- Must ensure at least 99.99% system availability across regions
- Requires 7+ years of Application Systems management experience
- Bachelor's degree in Computer Science, IT, or related field required
- Certification in Oracle, ITIL, Project Management, or COBIT required
- Apply online at careers.cicinsurancegroup.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in entregador, technology, IT LeadershipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Regional IT Lead evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIC Insurance and the role in Not specified.
- Add concrete examples related to entregador, technology, IT Leadership, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Regional IT Lead role in entregador, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIC Insurance before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The Regional IT Lead coordinates and manages ICT business systems across the Uganda, Malawi, and South Sudan regions, supporting the Life Assurance, General Insurance, Medical, and Asset Management lines of business. This role exists to ensure the effective, secure, and standardized delivery of core ICT systems and services across the regions, in support of the organization’s corporate strategy and regional business objectives, while acting as the primary link between in-country IT operations and the central ICT function led by the Head of ICT.
Key
Responsibilities
- Ensure the effective functioning of core Business Application systems and services supporting Life, General Insurance, Medical, and Asset Management lines across Uganda, Malawi, and South Sudan, targeting at least 99.99% system availability regionwide.
- Conduct regular maintenance and implement necessary measures across all regional systems and platforms.
- Review core business application systems in each region to support product innovation, recommend integration opportunities, and enforce robust system controls with comprehensive audit trails.
- Serve as the central point of coordination between the Head of ICT and in-country IT teams/staff in Uganda, Malawi, and South Sudan.
- Monitor regional systems performance, risks, and issues, and provide regular consolidated reports to the Head of ICT.
- Ensure alignment of regional ICT practices, policies, and system configurations with group’s ICT standards.
- Ensure closure of all audit issues related to ICT in the regions.
- Design and implement user training programs on ICT applications across all regions to promote optimal software utilization.
- Work closely with the head of technology reliability to ensure timely resolution of IT incidents and service requests across the regions, escalating complex issues to specialist teams and fast-tracking resolution as needed.
- Manage relationships with ICT service providers across the regions and ensure compliance with established service level agreements (SLAs).
- Carry out performance appraisals, coaching, and mentoring of regional IT staff.
- Who We’re Looking For
- Essential Knowledge/Skills and
Experience
- Required:
- Bachelor’s degree in Computer Science, Information Technology, or a related field of study.
- Certification in Oracle, ITIL, Project Management, or COBIT.
- Minimum of seven (7) years of hands-on Application Systems management experience.
- Strong knowledge of core insurance business application systems (Life, General, and Asset Management).
- managing or supporting ICT systems across multiple countries/regions.
- Communication and presentation skills.
- Analytical and problem-solving skills.
- Interpersonal skills and ability to work across diverse regional teams and cultures.
- Integrity, Agility, performance orientation, and co-operation.
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified? Go to
- CIC Insurance on careers.cicinsurancegroup.com
- to apply
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