Regional Business Manager – Rwanda & Uganda

Sheer Logic Kenya Other Posted 2026-11-03

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Seeking an experienced Regional Business Manager to lead retail operations, commercial performance, market development, and teams across Uganda and Rwanda. The role covers business strategy, profitability, customer experience, store oversight, and regional growth.

Lead business strategy, sales growth, profitability, and cost management across Uganda and Rwanda
Manage and develop Store Managers and retail teams across multiple outlets
Oversee store operations, customer service, inventory accuracy, and shrinkage control

Source Sheer Logic Careers Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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CountyNot specifiedCityNot specifiedContractOtherPosted2026-11-03Close dateNot specifiedExperienceNot specifiedSourceSheer Logic Careers

regional business managerretail operationsbusiness strategycommercial leadershipmarket developmentteam managementKampalaKigaliEast Africasalesretailcall_center

AI summary

Lead business strategy, sales growth, profitability, and cost management across Uganda and Rwanda
Manage and develop Store Managers and retail teams across multiple outlets
Oversee store operations, customer service, inventory accuracy, and shrinkage control
Drive market development, brand awareness, customer loyalty, and e-commerce performance
Identify business expansion opportunities and support sustainable regional growth

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AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
RequiredAvailability to work in KenyaThe vacancy is associated with this location.
UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

Likely requiredUpdated CV
Role specificCover letter or short employer message
OptionalProfessional references
Role specificAcademic or professional certificates
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Application tips for this job

Place your strongest Regional Business Manager – Rwanda & Uganda evidence in the first half of your CV.
In your cover letter or employer message, connect your experience to Sheer Logic and the role in Kenya.
Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
Follow the instructions from Sheer Logic Careers; avoid sending documents to unofficial contacts or copied links.
Confirm the deadline, interview location and employer contact before sharing personal documents.
Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

Sheer Logic Careers
Original source link available
Application method is clear
Deadline not specified

No major risk signal was detected in the captured text.

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Interview preparation

What experience makes you a strong fit for this Regional Business Manager – Rwanda & Uganda role in sales, retail?
How have you handled responsibilities similar to those in this job post?
Are you available to work in Kenya under the listed contract or schedule?

Prepare examples with clear responsibilities, tools used and measurable outcomes.
Review the source and research Sheer Logic before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

Location: Kampala/Kigali

Our client, a leading retail organisation with operations across East Africa, is seeking an experienced and commercially driven Regional Business Manager to oversee its business operations in Uganda and Rwanda.

The successful candidate will provide strategic and operational leadership across multiple retail outlets, drive market growth, strengthen customer engagement, develop high-performing teams and ensure sustainable business profitability across the two markets.

KEY RESPONSIBILITIES

1. Business Strategy and Commercial Performance
Develop and implement country-specific business strategies aligned with overall organisational objectives.
Drive sales growth, profitability, margin improvement and effective cost management across both markets.
Develop and execute quarterly business plans, monitor performance and implement corrective actions where necessary.
Identify market opportunities, evaluate business performance and recommend strategies for sustainable growth.
2. Market Development and Customer Experience
Conduct market research and gather customer insights to understand consumer preferences, shopping behaviour and market trends.
Develop market-specific product and customer experience strategies.
Drive brand awareness and market positioning through strategic partnerships, influencer engagements and community initiatives.
Identify opportunities to strengthen customer loyalty, digital engagement and e-commerce performance.
3. Leadership and People Management
Provide leadership and direction to Store Managers and retail teams across Uganda and Rwanda.
Build a high-performing workforce through coaching, mentoring and performance management.
Work closely with HR to strengthen recruitment, employee engagement, retention, succession planning and talent development.
Foster a customer-focused and performance-driven organisational culture.
4. Retail Operations and Customer Experience
Ensure consistent operational standards and excellent customer service across all retail outlets.
Conduct regular store visits to monitor performance, identify operational challenges and ensure compliance with established standards.
Address customer concerns and operational issues while driving continuous improvement.
Ensure effective stock management, product availability, inventory accuracy and shrinkage control.
5. Business Expansion and Growth
Identify and evaluate opportunities for business expansion in Uganda and Rwanda.
Lead the planning and execution of new store openings in collaboration with relevant internal stakeholders.
Develop business cases and investment proposals for potential expansion opportunities.
Monitor the performance of new outlets against approved business plans and financial targets.
6. Stakeholder Management and Compliance
Establish and maintain strong relationships with landlords, regulatory authorities, business associations, suppliers and other strategic partners.
Represent the organisation in relevant business and industry engagements.
Ensure adherence to applicable regulatory requirements, internal policies and operational controls.
Identify potential business risks and ensure timely escalation and resolution.

Qualifications

Bachelor’s degree in Business Administration, Commerce, Marketing, Retail Management or a related field.
At least 7 years’ experience in retail or commercial management, with a minimum of 3 years in a leadership role overseeing multiple retail outlets or managing a country/market profit and loss account.
Demonstrated experience developing and implementing business strategies and driving commercial performance across multiple locations.
Strong understanding of the Uganda and Rwanda retail markets, including consumer behaviour, market dynamics and business operating environments.
Proven experience in customer engagement, market development, strategic partnerships and business expansion.
Demonstrated ability to lead, develop and manage geographically dispersed teams.
Strong financial acumen, business analysis and performance management skills.
Proficiency in ERP systems and business reporting tools.
HOW TO APPLY
Send your CV to
[email protected]
by 6
th
November 2026. Indicate the job title.

Source and provenanceSource: Sheer Logic Careers. Last checked: 2026-11-03.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.

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