Job in Kenya
Receptionist / Front Office
AI job insight
AI job insight
Jordan Hospital in Kitui is hiring a Receptionist / Front Office Officer to serve as the first point of contact for patients and visitors. The role involves managing front office operations, directing patients, handling calls, and supporting administrative activities. Candidates need a Diploma and 2–3 years' experience in a similar role.
- Front office role at Jordan Hospital in Kitui, Kenya
- Requires Diploma in Business Administration, Office Administration, or related field
- 2–3 years' experience in a receptionist or front office role required
Source Jordanhospital
Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
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CountyKituiCityNot specifiedContractOtherPosted2026-10-18Close dateNot specifiedExperience2 yearsSourceJordanhospital
receptionistfront officehospitalkituicustomer serviceadministrationoffice managementdiplomamid-levelcall_centerReceptionistFront Office
AI summary
Jordan Hospital in Kitui is hiring a Receptionist / Front Office Officer to serve as the first point of contact for patients and visitors. The role involves managing front office operations, directing patients, handling calls, and supporting administrative activities. Candidates need a Diploma and 2–3 years' experience in a similar role.
- Front office role at Jordan Hospital in Kitui, Kenya
- Requires Diploma in Business Administration, Office Administration, or related field
- 2–3 years' experience in a receptionist or front office role required
- Proficiency in Microsoft Office (Word and Excel) needed
- Certificate in Customer Service or PR is an added advantage
- Apply by emailing CV to [email protected]
- Application window: October 17, 2026 – December 16, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Receptionist, Front OfficeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KituiThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist / Front Office evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jordan Hospital and the role in Kitui.
- Add concrete examples related to call_center, Receptionist, Front Office, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jordanhospital; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jordanhospital
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist / Front Office role in call_center, Receptionist?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kitui under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jordan Hospital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
October 17, 2026
Kitui
,
Kenya
Expiration date: December 16, 2026
2 Years
Gender: Both
Qualifications
Bachelor Degree
Job Description
- The Jordan Hospital Kitui is seeking a professional, friendly, and customer-oriented Receptionist / Front Office Officer to join our team.
- The successful candidate will serve as the first point of contact for patients, visitors, and other stakeholders, ensuring a welcoming, efficient, and professional experience. The role involves managing front office operations, responding to inquiries, directing patients to the appropriate departments, handling calls, and supporting administrative activities.
- We are looking for an individual with excellent communication skills, a professional presentation, strong organizational abilities, and a commitment to quality patient service.
- Interested and qualified candidates are invited to submit their CV to [email protected].
- For more information, visit www.jordanhospital.or.ke.
Requirements
- Diploma in Business Administration, Office Administration, Customer Service, or a related field.
- Minimum 2–3 years’ experience in a receptionist or front office role.
- Certificate in Customer Service, Public Relations (PR), or Administration is an added advantage.
- Proficiency in Microsoft Office applications, particularly Word and Excel.
- Strong communication and interpersonal skills.
- Well-presented, professional, and customer-oriented.
- Certificate of Good Conduct is an added advantage.
- Digital marketing skills are an added advantage.
Key Accountabilities
- Welcome and attend to patients, visitors, and clients professionally.
- Receive, screen, and direct telephone calls and respond to inquiries.
- Register and direct patients to the appropriate hospital departments.
- Provide accurate information about hospital services, operating hours, and procedures.
- Schedule appointments and support patient flow and front office coordination.
- Maintain accurate visitor records, appointment logs, and other administrative documents.
- Handle incoming and outgoing correspondence and emails.
- Maintain a clean, organized, and welcoming reception area.
- Protect patient confidentiality and comply with hospital policies and procedures.
- Support customer service initiatives and handle patient concerns courteously.
- Assist with basic digital marketing and communication activities when required.
- Perform other relevant administrative duties as assigned.
Source and provenanceSource: Jordanhospital. Last checked: 2026-10-22.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.