Receptionist / Front Office
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Jordan Hospital in Kitui is hiring a full-time Receptionist / Front Office officer to manage front desk operations, greet patients and visitors, handle calls, schedule appointments, and support administrative duties. The role suits a well-presented customer-oriented professional with a Diploma in Business/Office Administration and 2–3 years of front office experience.
- Full-time front office role at Jordan Hospital in Kitui
- Requires a Diploma in Business Administration, Office Administration, or related field
- 2–3 years of receptionist or front office experience needed
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Jordan Hospital in Kitui is hiring a full-time Receptionist / Front Office officer to manage front desk operations, greet patients and visitors, handle calls, schedule appointments, and support administrative duties. The role suits a well-presented customer-oriented professional with a Diploma in Business/Office Administration and 2–3 years of front office experience.
- Full-time front office role at Jordan Hospital in Kitui
- Requires a Diploma in Business Administration, Office Administration, or related field
- 2–3 years of receptionist or front office experience needed
- Proficiency in Microsoft Office (Word and Excel) required
- Customer Service, PR, or Administration certificate is an added advantage
- Deadline to apply: 25/11/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Receptionist, Front OfficeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KituiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist / Front Office evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jordan Hospital and the role in Kitui.
- Add concrete examples related to call_center, Receptionist, Front Office, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jordanhospital; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-25.
Source and safety check
- Jordanhospital
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-25
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist / Front Office role in call_center, Receptionist?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kitui under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jordan Hospital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Job Title: Receptionist / Front Office
Date Posted: 18/10/2026
Job Type: Full Time
Job Level: Middle
Employer: Jordan Hospital
Industry: Administration
Salary: Open
Location: Kitui
Country: Kenya
Deadline: 25/11/2026
Administration Jobs, Jordan Hospital Jobs. Receptionist / Front Office manages front desk operations and patient inquiries, requires a relevant Administration Diploma and 2–3 years front office experience. Full-time role in Kitui.
Job Summary
The successful candidate will serve as the first point of contact for patients, visitors, and other stakeholders, ensuring a welcoming, efficient, and professional experience. The role involves managing front office operations, responding to inquiries, directing patients to the appropriate departments, handling calls, and supporting administrative activities.
We are looking for an individual with excellent communication skills, a professional presentation, strong organizational abilities, and a commitment to quality patient service.
Requirements
- Diploma in Business Administration, Office Administration, Customer Service, or a related field.
- Minimum 2–3 years’ experience in a receptionist or front office role.
- Certificate in Customer Service, Public Relations (PR), or Administration is an added advantage.
- Proficiency in Microsoft Office applications, particularly Word and Excel.
- Strong communication and interpersonal skills.
- Well-presented, professional, and customer-oriented.
- Certificate of Good Conduct is an added advantage.
- Digital marketing skills are an added advantage.
Key Accountabilities
- Welcome and attend to patients, visitors, and clients professionally.
- Receive, screen, and direct telephone calls and respond to inquiries.
- Register and direct patients to the appropriate hospital departments.
- Provide accurate information about hospital services, operating hours, and procedures.
- Schedule appointments and support patient flow and front office coordination.
- Maintain accurate visitor records, appointment logs, and other administrative documents.
- Handle incoming and outgoing correspondence and emails.
- Maintain a clean, organized, and welcoming reception area.
- Protect patient confidentiality and comply with hospital policies and procedures.
- Support customer service initiatives and handle patient concerns courteously.
- Assist with basic digital marketing and communication activities when required.
- Perform other relevant administrative duties as assigned.