Job in Kenya
Receptionist
CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience1 yearSourceBrighterMonday Kenya
receptionistfront officeadministrative supportnairobifull timediplomaentry levelcustomer servicemicrosoft officemanufacturingcall_centerinternship
AI summary
A full-time Receptionist position in Nairobi within the manufacturing and warehousing sector. The role involves serving as the first point of contact, managing calls and visitors, handling mail, supporting HR and marketing tasks, and performing general administrative duties. Requires a diploma and 1–2 years of front-office experience.
- Full-time role based in Nairobi, Kenya
- Diploma in Business Administration, Secretarial Studies, or related field required
- 1–2 years of reception or front office experience needed
- Proficiency in Microsoft Office (Word, Excel, Outlook) required
- Customer-service oriented role with strong communication and organizational skills
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Confidential and the role in Nairobi.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Confidential before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
- Receptionist
- BrighterMonday Consulting
- Admin & Office
- 2 months ago
- Easy apply
- Nairobi
- Full Time
- Manufacturing & Warehousing
- Confidential
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- Job summary
- To serve as the first point of contact for the company, providing professional, courteous, and efficient reception and administrative support to ensure a positive impression on visitors, clients and staff.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- Diploma in
- Business Administration, Secretarial Studies, or related field.
- Minimum 1–2
- years of
- in a busy reception or front office role.
- Skills &
- Competencies
- Excellent
- verbal and written communication skills.
- Professional
- telephone etiquette and strong interpersonal skills.
- Good
- organizational and multitasking abilities.
- Pleasant
- personality with a customer-service orientation.
- Proficiency
- in Microsoft Office (Word, Excel, Outlook).
- Ability to
- remain calm and polite under pressure.
- High level of
- confidentiality and integrity.
- Desired Attributes
- Smart,
- well-groomed and presentable appearance.
- Proactive,
- reliable and flexible.
- Ability to
- work independently with minimal supervision.
- Key Interactions
- Internal:
- CEO, Group staff, All departments and
- staff
- External:
- Clients, visitors, suppliers and service providers
- Direct Reports: (As directed)
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Reports
- To:
- Asst. General
- Manager dotted line to HR. staff
- Department:
- Administration
- Purpose of the Job
- To
- serve as the first point of contact for the company, providing professional,
- courteous, and efficient reception and administrative support to ensure a
- positive impression on visitors, clients and staff.
- Job
- Accountabilities/Key
Responsibilities
- Greet and
- welcome visitors, clients and staff in a professional and friendly manner.
- Answer,
- screen and direct incoming telephone calls efficiently.
- Manage visitors
- and notify relevant staff of arrivals.
- Schedule,
- coordinate and manage meeting room bookings and appointments.
- Handle
- incoming and outgoing mail and issuance of cheque to suppliers.
- Perform
- general administrative tasks including, collection of documents as
- advised, photocopying, scanning, data collection and entry.
- Maintain a
- clean, tidy and professional reception area at all times.
- Filing Jojo,
- FTA & Polyplay leave forms when required to and in an alphabetic
- manner
- Provide
- accurate information and assistance to internal and external stakeholders.
- Support the HR
- and marketing team as required e.g. Making quotations as guided by
- marketing staff, assisting in company event deco’s.
- Assisting
- staff in getting accessories to ensure compliance when there are organized
- company events
- Assisting
- messengers in attaining signatures on documents and collection of cheques.
- Assisting in
- communication convergence forums e.g. Briefing staff on the Newsletter as
- shared, putting up Newsletter on the notice board.
- Handling,
- timely escalating and maintaining data on customer complaints as well
- assisting sending of Technicians to clients in liaison with the Customer
- Service Assistant. Updating report of handled customer concerns in liaison
- with the CSA.
- Attending to
- customer queries and escalating when need be
- Orientation
- of new staff in the company.
- Person Specification
Education
&
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.