Receptionist
AI summary
A Nairobi-based NGO client seeks a professional Receptionist to manage front office operations, welcome visitors, handle calls and correspondence, and provide administrative support. The role requires a Bachelor’s Degree in Business Administration or a related field and at least 3 years of receptionist or front office experience, ideally within an NGO or development organization.
- Front office role serving as first point of contact for visitors and partners
- Requires Bachelor’s Degree in Business Administration or related field
- Minimum 3 years receptionist or front office experience, NGO experience preferred
- Proficiency in Microsoft Office and strong communication skills required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Receptionist, Front OfficeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CDL Human Resource and the role in Nairobi.
- Add concrete examples related to call_center, Receptionist, Front Office, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist role in call_center, Receptionist?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CDL Human Resource before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Our client in the NGO sector is seeking a professional, well-presented, and service-oriented Receptionist to be the first point of contact for visitors, partners, and stakeholders while ensuring smooth front office operations.
- Key
Responsibilities
- Welcome and assist visitors, partners, and staff in a professional and courteous manner.
- Manage the reception area and maintain a clean, organized, and welcoming environment.
- Answer, screen, and direct phone calls and emails promptly.
- Receive, record, and distribute incoming mail, parcels, and official correspondence.
- Schedule meetings, manage meeting room bookings, and provide administrative support.
- Maintain accurate visitor logs and office records.
- Support general office administration and perform other duties as assigned.
Requirements
- Bachelor’s Degree in Business Administration, Office Management, or a related field.
- Minimum 3 years’
Experience
- in a receptionist or front office role, preferably within an NGO or development organization.
- Excellent communication, customer service, and organizational skills.
- Proficient in Microsoft Office.