Job in Kenya
Receptionist
CountyKiambuCityThikaContractType not specifiedPosted2026-09-22Close dateNot specifiedExperience2 yearsSourceOpened Career Kenya
receptionisthealthcarefront deskpatient registrationThikaKiambuhospitalfull timediplomabachelor degreefinanceReceptionist
AI summary
Avenue Healthcare is hiring a Receptionist at its Thika Town facility in Kiambu County, Kenya. The role involves professionally managing the front desk, registering and admitting patients, verifying eligibility and benefits, handling preauthorizations, and directing calls. The position requires a diploma or bachelor's degree and at least two years of relevant experience, with an application deadline of November 20, 2026.
- Front desk and patient registration role in a healthcare setting
- Requires diploma or bachelor's degree in a relevant field
- Minimum 2 years of similar experience preferred
- Application deadline is November 20, 2026
- Based in Thika Town, Kiambu County, Kenya
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in finance, Receptionist, Front DeskThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in ThikaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Avenue Healthcare and the role in Thika.
- Add concrete examples related to finance, Receptionist, Front Desk, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist role in finance, Receptionist?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Thika under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Avenue Healthcare before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
- September 21, 2026
- Thika Town
- ,
- Kiambu County
- ,
- Kenya
- Expiration date
- November 20, 2026
- 2 Years
- Gender
- Both
- Qualification
- Bachelor Degree
- Job Description
- Job Objective/ Purpose:
- Manage the reception professionally at all times and ensure that all visitors, patients and clients are accorded timely, professional and compassionate service, ensure timely patient admission, registration, eligibility verification,
Benefits
- verification and payer authorisation processes, facilitating timely access to clinically appropriate care while protecting patient identification and confidentiality.
- Key
- (limits, exclusions, co-payments) before admission or planned services, and classify patient categories as appropriate.
- Identify services requiring preauthorization and submit complete, clinically supported requests on time.
- Ensure that all incoming telephone calls are directed or transferred to the respective departments/ offices.
- Communicate payer decisions to clinicians and explain authorization requirements, co-payments and exclusions to patients with empathy.
- Ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
- Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
- Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services and finance.
- Any other duty as assigned by the supervisor.
- Person Specification
- Diploma or Bachelor’s degree in Healthcare Administration, Health Records & Information Management, Business Administration, or a related discipline
- Minimum 2 years’
Responsibilities
- Welcome, register and admit patients accurately in the HIS, verifying identity and preventing duplicate records.
- Verify eligibility and
Experience
- in a similar role, preferably in hospital front desk, medical claims, patient access, authorization or a related environment.
- Good computer literacy, including Microsoft Office and healthcare information systems.
- working with medical insurers and/or government healthcare payors is added advantage.
- Ability to work under pressure while maintaining accuracy and confidentiality.
- Strong interpersonal skills, team playing abilities, and communication skills.
- Highly responsive, ethical and responsible
Source and provenanceSource: Opened Career Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.