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Receptionist – Aesthetic & Wellness Clinic

Nexus Staffing Solutions Nairobi, Kenya Full Time Posted 2026-09-21
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CountyNairobiCityNairobiContractFull TimePosted2026-09-21Close dateNot specifiedExperienceNot specifiedSourceJobWeb Kenya
receptionistfront officeaesthetic clinicwellness cliniccustomer servicenairobimuthaigafull timehealthcare adminappointmentscall_centerReceptionist
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AI summary

Nexus Staffing Solutions is recruiting a professional Receptionist for a premium aesthetic, wellness and regenerative care clinic in Muthaiga, Nairobi. The role focuses on front-office management, client reception, appointment scheduling, handling calls and WhatsApp enquiries, and supporting smooth clinic operations. Candidates with prior receptionist or front-office experience in a clinic, hospital, medical centre, aesthetic or wellness setting are strongly preferred.

  • Front-office role in a premium aesthetic and wellness clinic in Muthaiga, Nairobi
  • Reception, appointment scheduling, calls and WhatsApp enquiries required
  • Experience in a clinic, hospital, medical centre or wellness setting strongly preferred
  • Diploma or Certificate in Front Office, Hospitality, Business Admin, Healthcare Admin or related field required
  • Customer service, communication, organisation and basic computer skills required

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in call_center, Receptionist, Front OfficeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Receptionist – Aesthetic & Wellness Clinic evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Nexus Staffing Solutions and the role in Nairobi.
  • Add concrete examples related to call_center, Receptionist, Front Office, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • JobWeb Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Receptionist – Aesthetic & Wellness Clinic role in call_center, Receptionist?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Nexus Staffing Solutions before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • Nexus Staffing Solutions is recruiting on behalf of our client, a premium aesthetic, wellness and regenerative care clinic in Muthaiga, Nairobi, for a professional and customer-focused Receptionist.
  • The successful candidate will be the first point of contact for clients and will play an important role in creating a professional, welcoming and exceptional client experience.
  • Candidates with previous receptionist or front-office

Experience

  • specifically within a clinic, hospital, medical centre, aesthetic clinic, wellness centre or related healthcare environment are strongly preferred.
  • Key
  • working as a Receptionist or Front Office professional in a clinic, hospital, medical centre, aesthetic clinic, wellness centre or similar healthcare environment is REQUIRED.
  • handling patients/clients in a professional healthcare or wellness setting.
  • Excellent communication and interpersonal skills.
  • Professional and confident telephone and face-to-face communication.
  • Strong customer service and relationship-management skills.
  • Good computer skills, including email, Microsoft Office and digital appointment/record systems.
  • Strong organisation and appointment-management skills.
  • Ability to maintain confidentiality and handle sensitive client information.
  • Excellent attention to detail and record-keeping ability.
  • Ability to remain calm, professional and courteous when handling demanding clients or busy periods.
  • Well-presented, warm and professional personality.

Responsibilities

  • Welcome and professionally receive clients visiting the clinic.
  • Manage the reception/front-office area and ensure a professional client experience.
  • Answer and manage incoming calls, WhatsApp enquiries and other client communications.
  • Schedule, confirm and coordinate client appointments.
  • Maintain accurate client and appointment records.
  • Respond to client enquiries regarding appointments, services and general clinic information.
  • Coordinate client flow between reception, consultation and treatment areas.
  • Follow up on appointments, enquiries and client requests.
  • Receive and direct visitors appropriately.
  • Handle payments and issue receipts where required.
  • Maintain confidentiality of client information and clinic records.
  • Support administrative and front-office tasks as required.
  • Coordinate with clinical and management teams to ensure smooth client service.
  • Maintain a clean, organised and welcoming reception environment.
  • Represent the clinic professionally and uphold its service standards.
  • Qualifications &

Requirements

  • Diploma or Certificate in Front Office, Hospitality, Business Administration, Healthcare Administration, Customer Service or a related field.
  • Proven
Source and provenanceSource: JobWeb Kenya. Last checked: 2026-09-22.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.