Job in Kenya
Receptionist / Administrative Assistant
CountyNairobiCityNairobiContractFull TimePosted2026-09-09Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 30,000 - 45,000
receptionistadministrative assistantfront officecustomer servicenairobifull timediplomaentry levelprint and brandingoffice administrationsalescall_center
AI summary
Forever Brand Ltd is hiring a professional, organised and customer-focused Receptionist / Administrative Assistant in Nairobi. The role involves managing front-office operations, handling calls, emails, quotations, invoices, counter sales, customer follow-ups and general administrative support. A diploma and at least 2 years of relevant experience are required, with a salary of KSh 30,000–45,000.
- Front-office and admin role in a busy design, print and branding company
- Salary KSh 30,000 – 45,000
- Full-time, 8 to 5 working hours
- Requires diploma and at least 2 years of experience
- Strong English, customer service and organisational skills needed
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 30,000 - 45,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist / Administrative Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Forever Brand Ltd and the role in Nairobi.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist / Administrative Assistant role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Forever Brand Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Receptionist / Administrative Assistant
- Forever Brand Ltd
- Admin & Office
- Today
- Easy apply
- New
- Nairobi
- Full Time
- Advertising, Media & Communications
- KSh
- 30,000 - 45,000
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- Job summary
- We are looking for a professional, organised and customer-focused Receptionist /
- Administrative Assistant to manage front-office operations, customer enquiries, quotations,
- invoices, follow-ups and general administrative duties.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- Minimum Diploma in Business Administration, Office Administration, Front Office
- Operations, Customer Service, Sales & Marketing, Accounting or a related field.
- At least 2 years' working
- in a Receptionist, Administrative Assistant, Front
- Office, Customer Service or similar role.
- Skills & Personal Attributes• Excellent spoken and written English.
- Strong customer service and communication skills.
- Professional telephone and email etiquette.
- Good organisation and multitasking abilities.
- Strong attention to detail and accuracy.
- Good problem-solving skills and initiative.
- Ability to work under pressure and with minimum supervision.
- Ability to prioritise tasks and meet deadlines.
- High level of integrity, honesty and confidentiality.
- Neat, well-groomed and presentable.
- Friendly, confident and professional when dealing with customers.
- Reliable, punctual, responsible and self-driven.
- Ability to work well with other team members.
- Application
Requirements
- Receptionist / Administrative Assistant
- Industry
- Design, Print & Branding
- The ideal candidate should have excellent communication and customer service skills, be well
- organised, presentable and able to work effectively in a busy environment with minimal
- supervision.
- Key Duties &
- Interested candidates should submit:
- • Updated CV/Resume
- • Cover Letter
- • Expected Salary
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Responsibilities
- Welcome and assist walk-in customers professionally.
- Receive incoming calls, respond to enquiries, and follow up with customers.
- Handle company emails and customer correspondence.
- Prepare quotations, invoices and other basic sales documents.
- Handle counter sales and assist customers with placing orders.
- Follow up on pending quotations, customer orders and payments.
- Coordinate with relevant departments regarding customer orders and requirements.
- Keep customers updated on the progress and completion of their orders.
- Maintain accurate customer records and an organised filing system.
- Assist in resolving routine customer and administrative issues.
- Monitor office stationery and supplies.
- Provide general administrative support to management and other departments.
- Maintain a clean, organised and professional reception area.
- Perform other related administrative duties as assigned by management.
- Qualifications &
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-24.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.