Quality Specialist
AI summary
CloudFactory is hiring a Quality Specialist in Nairobi to support quality management activities, including developing work instructions, SOPs, and quality documentation. The role involves assisting with audits, quality control, and process improvement within a mission-driven, fast-scaling organization. This is a full-time, fixed-term position expected to last 9 months.
- Full-time, fixed-term role with an expected duration of 9 months
- Based in Nairobi with hybrid working arrangement
- Requires 2–4 years of quality management or QA experience
- Involves audits, documentation, and process improvement activities
- Bachelor’s degree in Quality Management, Business Administration, or related field required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in cleaning, factory, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Quality Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CloudFactory and the role in Not specified.
- Add concrete examples related to cleaning, factory, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Quality Specialist role in cleaning, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CloudFactory before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
- Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
- contact us
- CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud.
- We’re also on a mission to create meaningful work for as many people as possible.
- Read more about this company
- Quality Specialist
- Job Type
- Contract
- ,
- Full Time
- ,
- Hybrid
- Qualification
- BA/BSc/HND
Experience
2 - 4 years
Location
Nairobi
Job Field
Project and Program Management
Role Summary
As a Quality Specialist, you will support and coordinate quality management activities, including developing and maintaining work instructions, standard operating procedures, and quality documentation. You will assist with audits, quality control activities, and process improvement initiatives, working closely with cross-functional teams to help maintain consistent quality standards. This is a great opportunity to build your quality management expertise within a mission-driven, fast-scaling organization.
Please note:
This is a full-time, fixed-term employee position with an expected duration of 9 months.
in quality management, quality assurance, or a related process/documentation role.
Nice-to-have skills (preferred)
developing training materials or work instructions for operational teams.
Familiarity with quality management frameworks or standards (e.g., ISO 9001).
Exposure to change control or knowledge management systems.
Check how your CV aligns with this job
Method of Application
Interested and qualified? Go to
CloudFactory on jobs.workable.com
to apply
Build your CV for free.
Download in different templates.
Responsibilities
- Quality Management And Documentation
- Support and coordinate quality management tasks, adhering to established standards and procedures.
- Support quality control activities and inspections.
- Assist with quality documentation and reporting, including the creation and maintenance of work instructions and standard operating procedures.
- Participate in training and knowledge sharing, contributing to the evaluation and review of methods and providing feedback to more senior staff.
- Quality Assurance
- Assist in the collection of evidence and the conduct of formal audits or reviews of activities.
- Examine records for evidence that appropriate testing and other quality control activities have taken place.
- Service Level Management
- Monitor service delivery performance metrics.
- Liaise with stakeholders to help them plan for a deterioration in service and/or breaches of service level agreements.
- Knowledge Management
- Leverage knowledge of a specialism to capture and classify content, taking expert advice when required.
- Change Control
- Apply tools, techniques, and processes to administer, track, log, and report on change requests.
- Apply change control procedures for standard, low-risk changes.
Requirements
- Must-have skills (required)
- Quality management knowledge: understands and contributes to quality management plans, standards, and procedures for a team or project.
- Documentation skills: able to create, update, and maintain clear work instructions, SOPs, and quality documentation.
- Data analysis: able to gather and organize data, perform basic data cleaning, and support data analysis projects.
- Problem-solving: able to independently identify and analyze complex problems, develop solutions, and assess risks and implications.
- Communication skills: clear and effective communicator, able to write detailed and structured reports and documents, and present information to small to medium-sized groups.
- Stakeholder engagement: able to lead stakeholder management activities for small projects, developing engagement plans and resolving minor issues.
- Collaboration: actively engages in team activities, initiates small collaborative efforts, and shows a strong understanding of team goals.
- Planning: able to facilitate planning meetings, contribute to project plans, and assist with risk and contingency planning.
- Academic and Professional
- Bachelor's degree in Quality Management, Business Administration, or a related field, or equivalent practical experience.
- 2–4 years of