Quality & Service Excellence Supervisor
AI summary
Tsebo Solutions Group is hiring a Quality & Service Excellence Supervisor in Nairobi to oversee quality and service standards in catering and hospitality operations. The role requires a degree or diploma in Hospitality Management or a related field and at least five years of experience in hospitality or catering operations, preferably in a corporate catering environment.
- On-site management role in Nairobi
- Corporate catering and hospitality focus
- Requires 5+ years of relevant experience
- Deadline: 30/09/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, Quality AssuranceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Quality & Service Excellence Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tsebo Solutions Group and the role in Not specified.
- Add concrete examples related to hospitality, call_center, Quality Assurance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Quality & Service Excellence Supervisor role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tsebo Solutions Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Quality & Service Excellence Supervisor
Date Posted: 23/09/2026
Job Type: Full Time
Job Level: Management
Employer: Tsebo Solutions Group
Industry: Hospitality
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/09/2026
Hospitality Jobs. Tsebo Solutions Group Jobs. Quality & Service Excellence Supervisor overseeing quality and service standards in catering and hospitality operations, requiring a degree or diploma in Hospitality Management, Hotel Management or Food & Beverage Management and minimum 5 years
Experience
- in hospitality or catering operations, in a corporate catering environment, on-site role.
- in hospitality, catering operations, banqueting, or service excellence management.
- in corporate catering, executive dining, hotels, or large-scale events preferred.
Requirements
- Degree or Diploma in Hospitality Management, Hotel Management, Food & Beverage Management, Culinary Arts, Nutrition, or a related field. Professional certification in HACCP, Food Safety, Hospitality, or Customer Service is an added advantage.
- Minimum 5 years’