Quality Improvement Officer
AI summary
M.P. Shah Hospital in Nairobi is hiring a Quality Improvement Officer to lead quality and risk management programs, support accreditation standards, and drive data-driven improvements across the hospital. The role requires a nursing or related degree, healthcare quality certification, and at least three years of hospital experience.
- Full-time hospital role reporting to the Risk and Quality Improvement Manager
- Leads quality improvement, monitoring, and accreditation activities including JCI and ISO
- Requires Bachelor's in Nursing or related field plus Healthcare Quality certification
- At least 3 years of relevant hospital or quality improvement experience needed
- Must hold a valid practising licence and be computer literate
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Quality Improvement, Healthcare QualityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Quality Improvement Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to M.P. Shah Hospital and the role in Not specified.
- Add concrete examples related to internship, Quality Improvement, Healthcare Quality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Quality Improvement Officer role in internship, Quality Improvement?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research M.P. Shah Hospital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
- contact us
- M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff.
- Read more about this company
- Quality Improvement Officer
- Job Type
- Full Time
- Qualification
- BA/BSc/HND
- ,
- Professional Certificate
Experience
- 3 years
- Location
- Nairobi
- Job Field
- Medical / Healthcare
- in a hospital setting, in clinical or quality improvement
- Must have a valid practising licence
- Must be computer literate
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified? Go to
- M.P. Shah Hospital on mpshahhosp.org
- to apply
- Build your CV for free.
- Download in different templates.
Job Purpose
M.P. Shah Hospital is looking to recruit a professional and evidence-driven person for a vacancy in Quality Improvement Officer.
Reporting to the Risk and Quality Improvement Manager, the overall purpose of this role is to oversee the implementation of quality improvement by analysing, identifying and monitoring quality programs, and ensuring quality improvement systems are maintained in accordance with best practice standards.
Duties &
Responsibilities
Leadership and direction
– Support the implementation of the quality improvement programme for the hospital. Provide professional advice on operational excellence throughout the hospital. Planning, priority setting and decision making to ensure that quality and risk management is implemented across the organization.
Performance and Process Improvement (PPI)
– Provide support and coordination to department and service leaders for quality improvement measures and activities across the hospital. Facilitate development of standards, policies and procedures for quality improvement.
Monitoring and Evaluation
– Implement monitoring and evaluation frameworks for quality improvement in the hospital. Develop monitoring and audit tools for all quality aspects in the hospital, coordinate and lead a monitoring and evaluation team, and provide leadership and support for all teams during the process.
Data analysis, Validation, Benchmarking and Reporting
– Implement data analysis and data validation policies and procedures. Initiate and develop implementation of data collection and subsequent improvements. Support departments and teams in analysis of quality data relevant to their departments, offering support and guidance as required. Participate in internal and external benchmarking.
Coaching, Mentoring and Training
– Mentor and develop teams on quality improvement in assigned departments. Develop and participate in regular quality improvement trainings.
Research and Innovation
– Participate in quality improvement research to ensure the hospital keeps improving in line with best practice and evidence-based practices. Regularly innovate or recommend innovative solutions which will solve quality and patient safety challenges in the hospital.
Regulatory and accreditation
– Participate in AMUA and JCI accreditation standard implementation across the whole hospital, and act as the JCI Survey Coordinator. Participate in ISO standards implementation and the KAIZEN implementation process.
Risk Management
– Implement an effective risk management programme in the designated department(s). Participate in risk management activities.
Qualifications &
Requirements
- Bachelor’s degree in Nursing or a related field
- Basic Certification in Healthcare Quality
- At least 3 years’ relevant