Job in Kenya
QA & Team Leader
CountyNairobiCityNairobiContractFull TimePosted2026-08-13Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000
QA Team LeaderQuality AssuranceAI Training DataData AnnotationTeam SupervisionNairobiFull TimeMid LevelIT & TelecomsQuality Controlcall_centerentregador
AI summary
Aline Facility Management is hiring a QA & Team Leader in Nairobi to ensure the accuracy and quality of AI training data while supervising annotation teams. The role combines quality assurance, team leadership, coaching, performance monitoring, and project coordination on a full-time basis.
- Full-time role based in Nairobi with a salary range of KSh 15,000 – 30,000
- Focus on AI training data quality assurance and annotation team supervision
- Requires diploma or bachelor’s degree and at least 2–3 years of relevant experience
- Team leadership, coaching, and performance management responsibilities
- Easy apply option available on BrighterMonday
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, Quality AssuranceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest QA & Team Leader evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Aline Facility Management and the role in Nairobi.
- Add concrete examples related to call_center, entregador, Quality Assurance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this QA & Team Leader role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Aline Facility Management before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
QA & TEAM LEADER
Aline Facility Management
Quality Control & Assurance
Yesterday
Easy apply
New
Nairobi
Full Time
IT & Telecoms
KSh
15,000 - 30,000
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Job summary
QA & Team Leader to ensure the accuracy and quality of AI training data while supervising annotation teams to achieve productivity, quality, and project delivery targets. The role combines quality assurance, team supervision, coaching, performance monitoring and project coordination
Min Qualification:
Diploma
Experience
- Level:
- Mid level
- Length:
- 3 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- Diploma or Bachelor's Degree in
- Business Administration, IT, Data Management, Operations, or a related field
- .
- At least
- 2 years of
- in quality assurance, team supervision, data annotation, data labelling, content moderation, customer service, BPO, or a related environment.
- Previous
- supervising or leading a team is required.
- working with
- AI training data, data annotation, data labelling, or similar projects
- is an added advantage.
- conducting quality audits and monitoring team KPIs.
- in coaching, training, and performance management.
- Proficiency in Microsoft Office or Google Workspace and ability to work with digital tools and project management systems.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Key ResponsibilitiesQuality Assurance
- Conduct regular quality audits of annotated AI training data to ensure accuracy and compliance with project guidelines.
- Review annotation outputs, identify errors, and provide timely corrective feedback.
- Track recurring quality issues and recommend corrective and preventive actions.
- Ensure quality standards and project specifications are consistently maintained.
- Participate in quality calibration sessions to maintain consistency across the annotation team.
- Team Leadership & Supervision
- Supervise and coordinate a team of data annotators to achieve daily and project targets.
- Allocate workloads and monitor team productivity and performance.
- Coach annotators on quality standards, processes, and areas requiring improvement.
- Conduct regular team check-ins and provide performance feedback.
- Address performance, attendance, and quality concerns promptly and professionally.
- Training & Calibration
- Coordinate onboarding and training sessions for new annotators.
- Facilitate regular refresher training and calibration sessions.
- Ensure team members understand project guidelines and updates.
- Support the development of training materials and quality improvement resources.
- Performance & Reporting
- Monitor key performance indicators including quality, productivity, accuracy, and turnaround time.
- Prepare regular reports on team performance, quality findings, and project progress.
- Identify performance gaps and implement appropriate improvement measures.
- Escalate significant quality or operational issues to the relevant management team.
- Project Coordination
- Work closely with Project and Operations teams to support successful project delivery.
- Monitor project workloads, deadlines, and resource requirements.
- Communicate project updates, guideline changes, and priorities to the annotation team.
- Support the resolution of operational challenges that may affect project delivery.
- Qualifications &
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.