Protocol Assistant
AI job insight
WHO is recruiting a Protocol Assistant in Nairobi to coordinate VIP transport, diplomatic registration and airport formalities while supporting security, safety and stakeholder activities at the Nairobi Hub. The full-time role works from 8 to 5 and requires applicants to be based in Kenya.
- Coordinate transport for VIPs, guests and delegates between airports, offices and hotels.
- Manage diplomatic registration, vehicle records, identification cards and ground passes.
- Serve as the focal point for security and safety matters at the Nairobi Hub.
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WHO is recruiting a Protocol Assistant in Nairobi to coordinate VIP transport, diplomatic registration and airport formalities while supporting security, safety and stakeholder activities at the Nairobi Hub. The full-time role works from 8 to 5 and requires applicants to be based in Kenya.
- Coordinate transport for VIPs, guests and delegates between airports, offices and hotels.
- Manage diplomatic registration, vehicle records, identification cards and ground passes.
- Serve as the focal point for security and safety matters at the Nairobi Hub.
- Liaise with UNDSS on convoy, radio communication, evacuation and safety procedures.
- Full-time working hours are 8 to 5; applicants must be located in Kenya.
- English is the stated language requirement.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, hospitality, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Protocol Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to World Health Organization (WHO) and the role in Nairobi.
- Add concrete examples related to security, hospitality, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Protocol Assistant role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research World Health Organization (WHO) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
W
Protocol Assistant
World Health Organization (WHO)
Admin & Office
Today
New
Nairobi
Full Time
Confidential
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Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Summary of Assigned Duties
Within the framework of delegated authority and under the direct supervision of the Operations Officer, the incumbent performs the following duties:
Coordinate transportation services for VIPs, guests, and delegates to and from airports, offices, hotels, and other designated locations.
Welcome VIPs and other distinguished visitors arriving at the airport to visit the Hub.
Facilitate diplomatic registration and related formalities for international staff and their eligible dependants, including vehicle registration, diplomatic identification cards, and ground passes.
Escort eligible guests through airport VIP lounge facilities upon arrival or departure, as required.
Assist guests with airport formalities, including visa-on-arrival procedures where applicable.
Ensure compliance of vehicles with Minimum Operating Security Standards (MOSS) and, in collaboration with the Fleet Manager, establish mechanisms for regular roadworthiness checks to safeguard passengers.
Ensure the implementation of WFS procedures and tools.
Support the management of relationships with internal and external stakeholders, including other United Nations agencies, particularly on protocol-related matters.
Serve as the focal point for coordinating security and safety matters at the Nairobi Hub.
Support the implementation of security measures communicated by the United Nations Department of Safety and Security (UNDSS) in Kenya.
Ensure that staff members are familiar with and comply with relevant security guidelines at all times.
Liaise with UNDSS to coordinate training sessions and briefings on radio communication, convoy procedures, security measures, evacuation procedures, and other safety precautions.
Disseminate standard operating procedures (SOPs) and other relevant security information to Hub staff in collaboration with UNDSS in Kenya.
Maintain and manage the security folder in the Hub Operations SharePoint.
Perform any other related duties as required by the supervisor.
Educational Qualifications
Essential: Completion of secondary education.
Desirable: A certificate or training in public relations, security management, or a related field would be an asset.
Experience
Essential: At least five years of work experience in an administrative capacity, immigration, guest relations, airport protocol, or a related field.
Desirable: Experience in protocol support positions within WHO or another United Nations agency would be an asset.
Summary of Assigned Duties
Within the framework of delegated authority and under the direct supervision of the Operations Officer, the incumbent performs the following duties:
Coordinate transportation services for VIPs, guests, and delegates to and from airports, offices, hotels, and other designated locations.
Welcome VIPs and other distinguished visitors arriving at the airport to visit the Hub.
Facilitate diplomatic registration and related formalities for international staff and their eligible dependants, including vehicle registration, diplomatic identification cards, and ground passes.
Escort eligible guests through airport VIP lounge facilities upon arrival or departure, as required.
Assist guests with airport formalities, including visa-on-arrival procedures where applicable.
Ensure compliance of vehicles with Minimum Operating Security Standards (MOSS) and, in collaboration with the Fleet Manager, establish mechanisms for regular roadworthiness checks to safeguard passengers.
Ensure the implementation of WFS procedures and tools.
Support the management of relationships with internal and external stakeholders, including other United Nations agencies, particularly on protocol-related matters.
Serve as the focal point for coordinating security and safety matters at the Nairobi Hub.
Support the implementation of security measures communicated by the United Nations Department of Safety and Security (UNDSS) in Kenya.
Ensure that staff members are familiar with and comply with relevant security guidelines at all times.
Liaise with UNDSS to coordinate training sessions and briefings on radio communication, convoy procedures, security measures, evacuation procedures, and other safety precautions.
Disseminate standard operating procedures (SOPs) and other relevant security information to Hub staff in collaboration with UNDSS in Kenya.
Maintain and manage the security folder in the Hub Operations SharePoint.
Perform any other related duties as required by the supervisor.
Educational Qualifications
Essential: Completion of secondary education.
Desirable: A certificate or training in public relations, security management, or a related field would be an asset.
Essential: At least five years of work experience in an administrative capacity, immigration, guest relations, airport protocol, or a related field.
Desirable: Experience in protocol support positions within WHO or another United Nations agency would be an asset.
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