Program Specialist – Master Trainer, NYOTA Refugee Business Development Service Specialist
AI summary
Danish Refugee Council is recruiting a Program Specialist – Master Trainer to deliver contextualised Business Development Services to refugee youth under the anticipated NYOTA Project in Kenya. The role involves entrepreneurship training, coaching, Training of Trainers, and inclusive facilitation in Kakuma/Kalobeyei and Dadaab. Engagement is conditional on DRC being shortlisted and awarded the assignment.
- Deliver BDS classroom sessions and coaching for refugee youth
- Conduct Training of Trainers using approved curriculum
- Apply gender-responsive, disability-inclusive and trauma-informed approaches
- Work in Kakuma/Kalobeyei and Dadaab refugee settings
- Conditional engagement pending NYOTA project award
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, domestic, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Program Specialist – Master Trainer, NYOTA Refugee Business Development Service Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Danish Refugee Council and the role in Nairobi.
- Add concrete examples related to call_center, domestic, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Program Specialist – Master Trainer, NYOTA Refugee Business Development Service Specialist role in call_center, domestic?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Danish Refugee Council before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Overall purpose of the role
:
DRC has submitted an Expression of Interest (EOI) for The National Youth Opportunities Towards Advancement (NYOTA) Project, supported by the World Bank and implemented by the Government of Kenya through the Micro and Small Enterprises Authority (MSEA), that aims to expand employment and entrepreneurship opportunities for vulnerable youth. In anticipation of being shortlisted and invited to submit a full proposal, DRC is launching this recruitment process to identify suitably qualified candidates for the proposed key positions. Any subsequent engagement will be conditional on DRC progressing to the proposal stage and ultimately being awarded the assignment.
Within this anticipated assignment, the BDS Delivery Specialist will be responsible for delivering high-quality, contextualised Business Development Services to refugee youth under the supervision of the Team Leader. The role will combine practical entrepreneurship and business skills training, socio-emotional skills development, coaching and inclusive facilitation, with delivery adapted to the specific needs and realities of participants in Kakuma/Kalobeyei and Dadaab.
Duties &
Responsibilities
- Deliver approved BDS classroom sessions covering core business skills, entrepreneurial mindset, soft skills and relevant digital business tools.
- Use practical, experiential and interactive methods adapted to local market realities, different literacy levels and the needs of refugee youth.
- Provide one-to-one and small-group coaching to help participants identify viable opportunities, strengthen business models, pricing, cash flow, bookkeeping, marketing and customer service.
- Training of Trainers and curriculum implementation
- Support and/or deliver Training of Trainers (ToT) using the approved curriculum and minimum facilitation standards.
- Apply the customised BDS package consistently while providing structured feedback on participant needs, curriculum relevance and required adaptations.
- Facilitate in multiple languages where relevant and use accessible formats and methods for participants with different communication, mobility or sensory needs.
- Inclusion, safeguarding and participant support
- Apply gender-responsive, disability-inclusive and trauma-informed approaches throughout training and participant engagement.
- Recognise barriers affecting women, young caregivers and persons with disabilities and support appropriate adaptation, referral and participation measures.
- Maintain safe, respectful and non-discriminatory learning environments and follow relevant DRC safeguarding and referral procedures.
- Quality assurance and coordination
- Maintain complete and accurate participant records, attendance documentation, training reports and other evidence required for verification and reporting.
- Coordinate with the Team Leader, mentors and project staff to reinforce training content and support participant progress after classroom delivery.
- Contribute to business networking, market-linkage and information sessions as required.
Experience
- and Technical Competence
- Minimum three (3) years of specific
- and technical capacity in implementing BDS programmes, including business/entrepreneurship training.
- working with youth and vulnerable populations in refugee settings.
- delivering Training of Trainers (ToT), including facilitation in multiple languages.
- supporting early-stage businesses in the micro-enterprise sector.
- Demonstrated understanding of the local community context of micro and small enterprises.
Education
- Bachelor’s degree in entrepreneurship, business management or a related field
- Language
- Proficiency in written and spoken English and Kiswahili.
- Proficiency in Somali is highly desirable, particularly for work with refugee communities in Dadaab