Product Operations Lead (Fixed-Term)
AI summary
One Acre Fund is hiring a Product Operations Lead on a fixed-term basis in Kenya. The role focuses on owning the Product team's ways of working, including tooling administration, AI adoption, data governance, process enablement, and KPI tracking. The position offers strong career growth through mentorship, training, and regular feedback.
- Fixed-term role leading Product team operations and tooling administration
- Focus on AI adoption, data governance, and process standardization
- Strong career development with mentorship and regular feedback
- Deadline: 03 November 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in internship, technology, operations leadThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Fixed-Term contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Product Operations Lead (Fixed-Term) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to One Acre Fund Kenya Careers and the role in Not specified.
- Add concrete examples related to internship, technology, operations lead, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from One Acre Fund Kenya Careers; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-03.
Source and safety check
- One Acre Fund Kenya Careers
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-03
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Product Operations Lead (Fixed-Term) role in internship, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research One Acre Fund Kenya Careers before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our
Why Work Here
blog post.
About the Role
You will own the way the Product team works, including discovering and driving efficiencies through AI adoption, administering the product toolkit, process design and adoption, and use of data. If our ways of working aren't maximizing Product value add, it is up to you to fix it.
Responsibilities
Tooling & Infrastructure Administration (40%)
Stack Ownership: Act as the primary administrator for the Product Department’s software stack (e.g., Dragonboat, Figma, Matomo, Notion). Manage configurations, user permissions, licenses, and vendor relationships.
AI Adoption: Drive smart adoption of AI tools/agents to improve Product’s confidence in the value add of new features and to automate workflows.
Workflow Configuration: Build and maintain standardized approaches to roadmaps, workflows, and automations to ensure all Domain teams (Field, HQ, CorpTech) operate with consistent visibility.
Troubleshooting: Serve as the first line of support for PMs facing technical blockers with internal tools.
Data Governance & SROI Tracking (30%)
Troubleshooting: Serve as the first line of support for PMs facing technical blockers with internal tools.
Impact measurement: Work with PMs to refine their product metrics to ensure they’re strategically aligned, automated, and accurate.
Data Integrity: Audit analytics tools (e.g., Matomo) to ensure new features are launched with correct event tracking. Flag data quality issues to Engineering.
Reporting: Own comprehensive reporting, surfacing critical insights on Product impact (e.g., BVMs) and processes (e.g., Roadmap Hygiene) to track progress against targets.
Process Enablement & Logistics (30%)
KPI Tracking: Assist the Dir. of Product with capturing and sharing Product team KPIs, working with Product Managers to ensure accuracy and help drive overall team performance towards targets
Onboarding: Lead the technical onboarding for new Product hires, ensuring they are trained on our specific templates, tool stack, and "Way of Working."
Knowledge Management: Maintain the department's internal documentation library (Wiki/Drive) to ensure the "Standard" defined by the Principal is accessible and up-to-date.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the
general qualifications we look for
.
For this role specifically, you will have:
Soft Skills
Service Mindset: Finds satisfaction in "unblocking" others and building the stage for other PMs to shine.
Hyper-Organized: Loves checklists, documentation, and bringing order to chaos.
Influence without Authority: Can drive adoption and compliance with Senior PMs without being their direct manager.
Hard Skills
Tool Administration: Advanced proficiency in configuring PDLC tools (Dragonboat) and documentation platforms (Notion/Confluence).
Data Fluency: Advanced Excel/Google Sheets skills (Pivot tables, VLOOKUPs, cross-sheet formulas) for SROI modeling. Familiarity with web analytics (Matomo/GA).
Knowledge
Product Lifecycle: Understanding of how software is built (Agile/Scrum basics) to effectively support the PM workflow.
Preferred Qualifications
- Start Date
- As soon as possible
- Job Location
- Nairobi, Kenya or Kigali, Rwanda
Benefits
Health insurance, housing, and comprehensive
Contract
Duration
2 Years
Eligibility
This role is only open to citizens or permanent residents of Kenya, Rwanda, Burundi, Malawi, Zambia, Democratic Republic of Congo, Tanzania, Uganda Ethiopia and Nigeria.
Application Deadline
03 November 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @
oneacrefund.org
address. Please report any suspicious communication here (
globalhotline@oneacrefund.org
),
but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Why Work Here
We’re one of the largest agricultural organizations in Africa, operating in ten countries that together are home to two-thirds of Africa's farmers.
Guided by our mission, we use the discipline of a business to deliver cost-effective services to millions of people. We believe that heart plus rigor can change the world.
Read more.
Job Application Process
We use a unique, hands-on interview process to ensure a great match.
We're constantly seeking exceptional leaders from a diversity of backgrounds and experiences. We strongly encourage applications from African professionals with deep local knowledge and investment in the communities we serve.
Read more.
Careers FAQ
Here’s your quick guide to some of the common questions we hear about our application process.
Read more.