Product Coordinator
AI summary
M-KOPA is hiring a full-time Product Coordinator in Nairobi to manage multiple device programs, including new product launches, roadmap planning, certification compliance, GTM coordination, and marketing support across Kenya and other markets. The role requires a BA/BSc/HND and experience in project and program management.
- Full-time role based in Nairobi, Kenya
- Manage multiple device programs and 12-month rolling product roadmap
- Coordinate certification, GTM, testing, and marketing launch activities
- Requires BA/BSc/HND and project/program management experience
- Work across Kenya, Uganda, Nigeria, Ghana, and South Africa markets
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Product Coordinator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to M-KOPA and the role in Not specified.
- Add concrete examples related to sales, security, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Product Coordinator role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research M-KOPA before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
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- M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.
- Read more about this company
- Product Coordinator
- Job Type
- Full Time
- Qualification
- BA/BSc/HND
Experience
Location
Nairobi
Job Field
Project and Program Management
What You’ll Do
Program & Project Management
Manage multiple device programs simultaneously, spanning new product launches, internal operational improvement projects, and administration of a 12-month forward-rolling product roadmap. This includes specification management of the historically bought devices, the current devices that are being sold, and the devices under development.
Maintain program trackers across the programs, ensure action items are clearly assigned, dated, and followed up
Send weekly status updates and action notifications to relevant stakeholders after each program meeting
Coordinate with both internal teams and external partner stakeholders to keep workstreams aligned
Manage project deadlines across concurrent workstreams, flagging risks early and escalating blockers to the relevant owners
Coordinate and schedule meetings across internal and external stakeholders, update program timelines to reflect agreed outcomes, and distribute updated plans to all relevant parties in a timely manner
Compliance & Certification
Follow up on certification
in a supply chain, device, or technology environment
Exposure to product launch cycles or regulatory/certification workflows
Familiarity with project management tools such as Notion, Asana, or similar
Check how your CV aligns with this job
Method of Application
Interested and qualified? Go to
M-KOPA Solar on jobs.ashbyhq.com
to apply
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Download in different templates.
Requirements
across programs, obtain relevant documentation from internal teams, ODM partners, and test laboratories
Maintain a centralised repository of certification and regulatory documents for each device and market, including type approval, CE/RED declarations, safety reports, and regulator correspondence
Assist with the creation and maintenance of playbooks covering local regulatory approval processes across M‑KOPA’s active markets (KE, UG, NG, GH, ZA), documenting process steps, timelines, responsible parties, and submission
GTM & Testing Coordination
Drive GTM planning conversations with local sales teams, aligning on launch timings, market readiness milestones, and any country-specific
that could affect availability or positioning
Maintain overview of local testing
and results
Coordinate test schedules for device locking programs (including Kilpilock and Knox Guard), ensuring that integration testing, regression cycles, and sign-off stages are planned, resourced, and tracked to completion
Coordinate device firmware test schedules for new and in-market devices, working with ODM partners and internal QA to sequence OTA validation, security patch testing, and GMS recertification cycles
Product Marketing Support
Own the briefing process for new device launches into the marketing team, compiling and communicating accurate product specifications, key messages, and positioning inputs so that creative and content work can begin without delays
Apply a sharp eye for detail when reviewing marketing materials before external submission — checking accuracy, tone, consistency, and alignment with brand standards — to catch issues that would cause rejections or delays with approvers such as 3PL partners and Google
Coordinate the submission of marketing content to external approvers (including 3PL partners and Google), tracking status and ensuring submissions are progressed in time to meet launch dates; this role is not the final approver but is responsible for ensuring approvals are obtained from the right parties on schedule
When external approvers request changes or raise issues, translate that feedback clearly to the marketing team, brief in the required revisions, and track the rework through to resolution and resubmission — closing the loop on every round of feedback
Maintain a live tracker of all marketing deliverables per program, with visibility on briefing dates, submission status, approver feedback, revision cycles, and final sign-off — escalating anything at risk of delaying a launch
Stakeholder Coordination
Manage relationships with a mixed stakeholder group: internal teams and external commercial and technical partners
Prepare meeting agendas, capture minutes, and drive follow-through on commitments
Serve as the primary coordination point for ODM approval requests, receiving submissions from ODM partners and routing them to the correct internal teams (supply chain, legal, compliance, product, marketing) for review — then consolidating feedback and communicating a clear, timely response back to the ODM
Review ODM-submitted artwork and labelling materials — including device labels, box labels, in-box documentation, and packaging copy — either granting direct sign-off within scope or escalating to the relevant internal owner, ensuring nothing is sent to production without confirmed M‑KOPA approval.
What You’ll Bring
Strong project and program management instincts — you track things, chase things, and close things
Excellent written communication; able to generate clear content and give precise, useful feedback
High attention to detail, especially when reviewing marketing or technical documentation
Comfort working across multiple priorities without dropping threads
PC proficiency, including working with trackers, presentations, and communication tools
A genuine interest in mobile technology — this role touches device launches, firmware processes, security features, and technical product development, so curiosity about how phones work is important
Ability to absorb and communicate technical concepts to non-technical stakeholders
Nice to Have
Prior