Portfolio Enablement Manager
AI summary
HFCB Group Plc is hiring a Portfolio Enablement Manager in Nairobi to drive personal banking portfolio growth, revenue optimization, and credit quality. The role focuses on active deal pipeline management, sales enablement, credit structuring, and early NPL remediation across retail and mass-market clients. Candidates need a business-related bachelor’s degree and at least five years of retail banking experience.
- Drives personal banking portfolio growth and revenue optimization in Nairobi
- Owns deal pipeline from origination to drawdown and improves time-to-disbursement
- Supports RMs and BBCs with complex credit structuring and cross-sell execution
- Manages early arrears, watchlists, and NPL workout and recovery actions
- Requires bachelor’s degree and minimum 5 years retail banking experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Portfolio Enablement Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HFCB Group Plc and the role in Nairobi.
- Add concrete examples related to sales, retail, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Portfolio Enablement Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HFCB Group Plc before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Portfolio Enablement Manager at HFCB Group Plc
- by
- HFCB Kenya Limited
- in
- Relationship Management
- Full Time
- Nairobi
- ,
- KENYA
- 2026-08-06
- Job Overview
- Date Posted
- 2026-08-06
- Location
- Nairobi
- ,
- KENYA
- Expiration date
- 2026-08-13
Experience
3 Years
Gender
Both
Qualification
Bachelor Degree
Job Description
About the Role
The role holder will drive personal banking portfolio growth, revenue optimization, and credit quality by serving as the primary commercial engine between sales teams, credit/risk, and portfolio operations. This role shifts focus from passive reporting to active execution by proactively managing deal pipelines, structuring viable credit solutions, resolving early-stage arrears and NPLs, and unearthing untapped business opportunities within the existing book.
in managing deal pipelines, structuring personal/retail credit facilities, and handling non-performing assets/recovery actions.
Demonstrated history of driving sales teams or telesales channels toward revenue targets
Competencies
Advanced proficiency in MS Excel and PowerPoint for business tracking and presentation
Thorough understanding of Prudential Guidelines, Lending Policies, and NPL Management framework.
Familiarity with Core Banking Systems for daily portfolio tracking and execution.
Share this post
Related Jobs
Relationship Officer – Trade Finance at Bank of Africa Kenya Limited
Relationship Management
Nairobi
,
KENYA
Full Time
Relationship Manager – Liabilities at Co-operative Bank of Kenya
Relationship Management
Nairobi
,
KENYA
Full Time
Regional Relationship Manager – SME (North-Eastern) at Equity Bank Limited
Relationship Management
Nairobi
,
KENYA
Full Time
Corporate Relationship Officer at Bank of Africa Kenya Limited
Relationship Management
Nairobi
,
KENYA
Full Time
Key Accountabilities
- Portfolio Optimization & Commercial Insights
- Commercial Portfolio Review: Utilize standard retail data outputs to identify high-yield clients, revenue leakage, and top-tier client retention risks.
- Client Handover & Onboarding Efficiency: Standardize the smooth transfer of newly acquired clients from acquisition teams to relationship managers to lock in early product utilization.
- Net Promoter Score Improvement: Ensure operational friction is removed during loan application and portfolio servicing processes to lift overall customer satisfaction.
- Track identified revenue initiatives implementation per portfolio and efficiency in portfolio management and in the Mass market clients who are engaged through digital platforms.
- Sales Enablement & RM Productivity
- Performance Accountability: Track and enforce daily, weekly, and monthly RM/BBC activity metrics, translating targets into clear execution plans.
- Inactive & Dormant Book Reactivation: Design and launch proactive sales pushes targeting inactive, dormant, and underperforming client portfolios to reactivate yield.
- Telesales Channel Management: Drive the frontline performance of the virtual/telesales PB team by providing qualified lead lists, sales scripts, and conversion targets.
- Schemes & Mass Market Growth: Work directly with scheme teams to execute fast turnaround times on loan disbursements and targeted scheme activations.
- Deal Structuring & Pipeline Acceleration
- Pipeline Ownership: Actively manage and track the Personal Banking deal pipeline from origination through to drawdown, ensuring zero bottlenecks in credit approvals.
- Deal Structuring Support: Partner directly with Relationship Managers (RMs) and Branch Business Development Officers (BBCs) to structure complex or high-value borrowing proposals before submission to Credit Risk.
- Time-to-Disbursement Reduction: Serve as the main interface between front-office sales and back-office credit operations to fast-track approvals and improve conversion rates.
- Product Uptake & Cross-Sell: Drive Product Per Customer (PPC) ratios by analyzing client holdings and handing ready, actionable cross-sell lead lists directly to sales channels for immediate execution.
- Portfolio Quality & NPL Remediation
- Early-Warning & Arrears Management: Monitor daily watchlists and portfolio arrears to initiate immediate frontline recovery and cure actions before accounts deteriorate.
- NPL Workout & Provision Recovery: Collaborate with credit recovery, legal, and RM teams to structure workout plans, negotiate payment terms, and drive write-backs on Non-Performing Loans (NPLs).
- Loan Provision Control: Proactively track loan impairments under IFRS 9 guidelines and execute frontline containment strategies to minimize portfolio provisioning costs.
- Qualifications
- Bachelor’s degree in a business-related field.
- Minimum 5 years of retail banking experience, with a proven track record in Relationship Management, Credit Structuring, Business Development, or Portfolio Management.
- Hands-on