Point of Contact (POC)
AI summary
SMB Properties, a privately-owned luxury residential developer in Kenya, is hiring a full-time Point of Contact (POC) in Nairobi. The role serves as the primary liaison between clients, contractors, and the company, handling inquiries, coordinating schedules, maintaining records, and ensuring timely stakeholder updates. A BA/BSc/HND is required, and prior real estate experience is an added advantage.
- Full-time on-site role based in Nairobi
- Primary liaison between clients, contractors, and the company
- BA/BSc/HND required; real estate experience is a plus
- Apply via SMB Properties LinkedIn page
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, technology, Customer CareThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Point of Contact (POC) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SMB Properties and the role in Not specified.
- Add concrete examples related to call_center, technology, Customer Care, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Point of Contact (POC) role in call_center, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SMB Properties before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
contact us
SMB are privately-owned luxury property developers that bring to life residential projects that are designed with pristine detail for a premium living experience. Our aim as a new venture is to build projects with distinct craftsmanship and deliver the best end property result to please our clients. We’re passionate about curating unique homes, with custom...
Read more about this company
Point of Contact (POC)
Job Type
Full Time
,
Onsite
Qualification
BA/BSc/HND
Experience
Location
Nairobi
Job Field
Customer Care, Success and Service
Role Description
This is a full-time on-site position for a Point of Contact (POC) role located in Nairobi, Kenya. The POC will act as the primary liaison between clients, contractors, and the company, ensuring efficient communication and customer satisfaction. Day-to-day tasks will include managing client inquiries, coordinating schedules, maintaining accurate records, and supporting project teams. The role also involves ensuring timely updates to stakeholders and resolving any issues or concerns effectively.
Qualifications
Strong communication and interpersonal skills to interact with clients, contractors, and team members effectively.
Proficiency in record-keeping, time management, and multitasking.
with customer service and problem-solving.
Ability to work collaboratively within a team and manage on-site
in real estate or property development is a plus but not required.
Check how your CV aligns with this job
Method of Application
Interested and qualified? Go to
SMB Properties on www.linkedin.com
to apply
Build your CV for free.
Download in different templates.
Responsibilities
- independently.
- Attention to detail and organizational skills to maintain accuracy in updates and records.
- Prior