People Operations Lead
AI summary
Turaco is hiring a People Operations Lead in Nairobi to run day-to-day HR operations across its markets, including recruiting, payroll, contracting, and the full employee lifecycle, while directly managing People Operations Associates. The role requires 3–5 years of generalist HR experience, ideally in a startup or fast-growth environment, and offers competitive pay plus benefits including stock options, pension, and healthcare.
- End-to-end ownership of recruiting, payroll, contracting, and employee lifecycle
- Directly manages People Operations Associates across multiple markets
- Startup/fast-growth experience strongly preferred
- Competitive salary with stock options, pension, and healthcare
- Deadline to apply is 30 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open, competitive salary commensurate with experience. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in finance, Human Resources, People OperationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest People Operations Lead evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Turaco and the role in Not specified.
- Add concrete examples related to finance, Human Resources, People Operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this People Operations Lead role in finance, Human Resources?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Turaco before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: People Operations Lead
Date Posted: 14/09/2026
Job Type: Full Time
Job Level: Management
Employer: Turaco
Industry: HR
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/09/2026
HR Jobs. Turaco Jobs. People Operations Lead. Managing HR operations, optimizing payroll, driving talent retention, and ensuring regulatory compliance, requiring a Human Resources/Business Degree, IHRM certification, and 3-5 years HR operations experience.
About the Role
The People Operations Lead runs the day-to-day HR engine across Turaco’s markets — recruiting, payroll, contracting, and the full employee lifecycle — and directly manages our People Operations Associates. You are the primary point of execution for the People Operations Manager: turning process into work that actually gets done, on time, country by country.
Responsibilities
- Recruiting & Hiring
- Run end-to-end recruitment for short-term staff and our Customer Operations Associate roles — sourcing, screening, interviews, and offers.
- Coordinate scheduling, shortlisting, and candidate communication for all other open roles, in support of the People Operations Manager.
- Keep the applicant tracking system current and give hiring managers clear visibility into pipeline status.
- Payroll & HR Operations
- Prepare monthly payroll for markets assigned to you, working with Finance and external payroll providers
- Own contracting: offer letters, renewals, confirmations, and role-change paperwork.
- Coordinate work permits, visas, and other documentation for cross-border staff movement and expat hires.
- Run onboarding (first-day logistics, paperwork, welcome experience) and offboarding (exit checklists, exit interviews).
- Track leave utilization and flag under- or over-use to managers.
- Research and apply the statutory/tax rules relevant to payroll and
Benefits
- in each market.
- Team Management
- Directly manage the People Operations Associates — assign work, review quality, unblock their day-to-day.
- Review and approve Associates’ proposed fixes to routine HR matters; escalate anything unusual to the People Operations Manager.
- Performance & Culture
- Coordinate the logistics of performance review cycles — reminders, form tracking, documentation.
- Execute culture and engagement initiatives designed by the People Operations Manager.
- Qualifications
- 3–5 years in Generalist HR/People Operations, ideally with exposure to multi-country or multi-entity payroll.
- Turaco offers a competitive salary commensurate with experience, plus a comprehensive
- package including stock options, pension, and healthcare — within a culture that lives our values: pushing boundaries, working with excellence, and profound respect for the individual.
Experience
- managing at least one direct report, or clear readiness to start.
- Startup or fast-growth company
- strongly preferred.
- Comfortable with ambiguity and hands-on detail work — this is an execution role, not a policy-design role.
- working with HRIS/ATS (e.g., Breezy, BambooHR, SeamlessHR). The People Function is highly automated.
- Confident working with AI tools; we believe someone who doesn’t use these tools is leaving capability and efficiency on the table. The focus should be on how well you direct a model.
- Bachelor’s degree in Management/Commerce; HR certification (e.g., IHRM, CHRP) is a plus.
- Why This Role Matters
- We need execution in the People function to keep moving without the People Operations Manager in the loop on every detail. Get it right, and the Manager is freed up to focus on driving projects and judgment calls.
- Compensation &