PC Port Documentation Clerk Q-Sourcing Servtec Group

• PC Port Documentation Clerk
• Q-Sourcing Servtec Group
• ·
• Professional / Social Associations
• Full Time
• Nairobi
• Nairobi
• Deadline:
• 2 November 2026
• Posted
• August 3, 2026
• We are seeking a motivated individual to fulfill the

Responsibilities

of this role, which is designed to support and enhance our organizational objectives. The position requires a candidate with a strong academic background in a relevant field, complemented by at least three years of professional

include conducting inspections, performing tests, and documenting findings to identify defects or deviations. The position requires meticulous attention to detail, strong analytical skills, and proficiency in relevant quality assurance methodologies. Candidates must demonstrate the ability to adhere to strict compliance guidelines and work collaboratively with cross-functional teams to implement corrective actions.

may arise unexpectedly and require adaptability, attention to detail, and timely execution to maintain workflow efficiency and team productivity.

Execute additional duties as designated, ensuring alignment with organizational objectives and operational needs.

Seeking a candidate with a strong academic background and relevant professional

include ensuring adherence to customs laws, preparing accurate documentation, and facilitating smooth cross-border transactions.

Holders must possess a valid Freight Forwarding Practicing Certificate to qualify for this role.

Experience

in a similar capacity. Key duties include managing daily operations, collaborating with cross-functional teams, and ensuring compliance with industry standards and company policies. Additionally, the role demands exceptional problem-solving abilities, strong communication skills, and a keen attention to detail. Proficiency in industry-specific software and tools is essential, as is the ability to work independently while meeting deadlines in a fast-paced environment.

To ensure the seamless and timely coordination of all Import and Export shipment customs clearance and handling across ports, Inland Container Depots (CDs), or airports. To provide expert support for logistics operations while adhering to client, customer, and regulatory authority mandates, as well as ensuring full compliance with applicable local laws.

Oversee and execute core duties essential to the role, including but not limited to strategic planning, team leadership, and operational oversight. Implement and monitor performance metrics to ensure alignment with organizational objectives while fostering a collaborative and high-performing work environment. Identify and mitigate risks, streamline processes, and drive continuous improvement initiatives across departments. Maintain open communication channels with stakeholders to gather feedback, address concerns, and align expectations. Prepare and present detailed reports on progress, challenges, and opportunities to senior management and relevant stakeholders. Ensure compliance with industry regulations, company policies, and quality standards at all times. Develop and mentor team members to enhance skill sets, encourage professional growth, and cultivate a culture of accountability and innovation.

Ensures adherence to all relevant laws, regulations, and industry standards governing organizational operations, with a focus on maintaining legal and ethical integrity. Conducts thorough assessments of compliance risks, develops and implements robust policies and procedures, and monitors ongoing compliance through audits, inspections, and reporting mechanisms. Collaborates with cross-functional teams, including legal, operations, and senior management, to interpret regulatory requirements, address compliance gaps, and mitigate potential violations. Provides guidance and training to employees to foster a culture of compliance, and stays current with evolving regulatory landscapes to proactively adapt strategies and ensure continuous alignment with applicable mandates.

Oversee adherence to customs and local regulatory mandates governing import and export operations (Air & Ocean), encompassing the preparation, submission, and verification of documentation, facilitation of customs inspections, securing necessary permits, and the timely retrieval of cargo from designated airport or port facilities.

Guarantee complete conformity of shipment documentation with all applicable regulatory mandates and local statutory provisions.

Provide support in preparing preliminary Customs Entries to ensure thorough review by the customs Entry Clerk before submission.

The position involves overseeing and executing key operational functions to ensure the smooth and efficient running of the organization. This includes managing workflows, coordinating resources, and implementing processes that enhance productivity and compliance. The role requires a keen understanding of operational best practices, strong organizational skills, and the ability to analyze data to drive informed decision-making. Additionally, the individual must collaborate effectively with cross-functional teams to align operational goals with broader business objectives, while maintaining a focus on continuous improvement and risk mitigation.

Gather documentation from every handling facility located at ports and airports.

Draft, review, and record entries for Imports, Exports, and Inward/Outward Processing (IDF) within the customs system, ensuring all details are complete and accurate before securing final approval for submission.

Ensure timely follow-up regarding customs approvals and releases for both Import and Export entries.

Oversee the handling of parcels, documents, and letters in accordance with delivery directives, verifying that signatures are collected upon receipt.

Dispatch all internal and external import and export documentation within scheduled timelines.

Coordinate with regulatory bodies to facilitate prompt inspections.

Maintain regular coordination with regulatory authorities at ports, CDs, and airports to facilitate prompt shipment clearance and release.

Maintain ongoing dialogue with the operations team to provide updates on shipment progress, current status, any delays, inspection results, collection activities, and delivery confirmations.

Conduct consistent follow-up communications with Port Authorities, Airport Authorities, Handling Agents, and Inland Container Depots until the final release is secured.

The role involves ensuring products and services meet established standards through systematic monitoring and evaluation processes.

in quality control procedures and familiarity with industry-specific regulations are essential for success in this position.

Maintain meticulous oversight and responsibility for all import and export documentation to ensure compliance and accuracy.

Ensure complete adherence to and compliance with established import and export Standard Operating Procedures.

Ensure meticulous maintenance of all import/export records and associated documentation in strict adherence to the established standard operating procedures.

Perform additional tasks as assigned to support operational objectives and ensure comprehensive fulfillment of role responsibilities, including but not limited to administrative support, project assistance, or special assignments beyond core duties. These

in the field. The ideal applicant must possess the necessary qualifications and a proven track record of success in similar roles.

in [specific industry or field, if applicable] is highly desirable, along with a minimum of [X years] of hands-on experience. Strong analytical, problem-solving, and communication skills are essential to excel in this position. The ability to work independently, manage multiple priorities, and deliver results under tight deadlines is required. A commitment to continuous learning and professional development is also expected.

Candidates must possess a bachelor’s degree or higher in a relevant field to be considered for this position. This educational requirement ensures a foundational understanding of key concepts and prepares individuals to contribute effectively to the role’s responsibilities. Equally important is the ability to apply theoretical knowledge in practical settings, demonstrating both analytical and problem-solving skills. Additional certifications or specialized training may be advantageous, depending on the specific demands of the role. Employers typically seek candidates who exhibit a commitment to continuous learning and professional development to stay current with industry advancements.

Holders of a Certificate in Customs Administration demonstrate expertise in regulatory compliance, trade facilitation, and customs procedures. This credential validates proficiency in import/export regulations, tariff classification, valuation methods, and duty determination. Candidates must possess strong analytical skills, attention to detail, and knowledge of international trade laws.

A minimum of two years of practical

in the Clearing and Forwarding sector is required.

in dissecting problems, evaluating solutions, and making data-driven recommendations is required. Proficiency in relevant analytical tools and methodologies is a must to support informed decision-making.

Demonstrates a meticulous and precise approach to all tasks, ensuring accuracy and thoroughness in every aspect of the role.

Demonstrates strong collaboration skills and thrives in team-based settings.

Demonstrates resilience in high-pressure environments while consistently achieving established deadlines.

Proven ability to communicate effectively and manage relationships with stakeholders.

Demonstrates a forward-thinking and outcomes-driven approach, consistently prioritizing measurable achievements and continuous improvement in all responsibilities.

Qualifications

Vocational

Required

2 years

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Requirements

A valid driver’s license or motorcycle license is required.

Core proficiencies encompass a thorough understanding of financial reporting standards, risk management protocols, and regulatory compliance requirements. Candidates must demonstrate exceptional analytical capabilities, strategic problem-solving skills, and the ability to interpret complex data sets with precision. Strong leadership is essential to guide cross-functional teams, foster collaboration, and drive operational efficiency. Effective communication skills are critical for articulating insights to stakeholders and ensuring alignment with organizational objectives. Additionally, proficiency in industry-specific software and tools is required to streamline workflows and enhance productivity. The ideal candidate will exhibit adaptability to evolving market conditions, a commitment to continuous professional development, and a results-driven mindset to achieve measurable outcomes.

Proven ability to analyze complex data sets, identify key trends, and derive actionable insights is essential. The ideal candidate must demonstrate keen attention to detail and the capacity to interpret intricate information with precision.