Part-time IT Associate
AI summary
HIAS Kenya is hiring a Part-Time IT Associate in Nairobi to provide first-level technical support for PCs, hardware, software, email systems, and network services. The role involves maintaining LAN/WAN infrastructure, troubleshooting IT issues, and supporting staff with Microsoft 365 applications. The position is open to both national and international candidates at junior level.
- Part-time role with flexible technical support responsibilities
- Requires Bachelor's degree in Computer Science or related field
- Minimum 6 months IT support experience needed
- Experience with Microsoft 365 applications required
- NGO or humanitarian experience is an added advantage
- Open to both national and international candidates
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, factory, domesticThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Part-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Part-time IT Associate evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HIAS and the role in Nairobi.
- Add concrete examples related to security, factory, domestic, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Impactpool Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Impactpool Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Part-time IT Associate role in security, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HIAS before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Part-time IT Associate | HIAS
Part-time IT Associate
HIAS
Nairobi
Both national and international
Junior level
Apply
Summary by Impactpool
HIAS Kenya is seeking a Part-Time IT Associate to provide technical support for staff in areas such as PCs, hardware, software, email systems, and network services. The role involves maintaining local and wide area networks, troubleshooting IT issues, and assisting with user training on Microsoft 365 applications. The ideal candidate will have a Bachelor's degree in a related field and at least 6 months of relevant IT support experience. This position is part-time and offers an opportunity to contribute to a humanitarian organization.
Candidate
Requirements
Bachelor's Degree in Computer Science or related field
Minimum 6 months IT support
Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related field.
Minimum of 6 months of relevant
for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Summary by Impactpool
HIAS Kenya is seeking a Part-Time IT Associate to provide technical support for staff in areas such as PCs, hardware, software, email systems, and network services. The role involves maintaining local and wide area networks, troubleshooting IT issues, and assisting with user training on Microsoft 365 applications. The ideal candidate will have a Bachelor's degree in a related field and at least 6 months of relevant IT support experience. This position is part-time and offers an opportunity to contribute to a humanitarian organization.
Candidate
Bachelor's Degree in Computer Science or related field
Minimum 6 months IT support
Experience
with Microsoft 365 applications
Basic knowledge of networking concepts
Understanding of computer hardware and software troubleshooting
in NGO or humanitarian organization is a plus
POSITION
in an IT support or technology support environment.
Internship, volunteer, or part-time
in IT support will be considered.
working with an NGO or humanitarian organization is an added advantage.
Understanding of computer hardware, operating systems, software installation, and troubleshooting.
Basic knowledge of networking concepts, including LAN/WAN, TCP/IP, DNS, wireless networking, and internet connectivity.
Knowledge of Accountability to Affected Populations (AAP) principles.
Knowledge of Prevention of Sexual Exploitation and Abuse (PSEA) standards.
HIRING PROCESS:
We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Heres a snapshot of our hiring process:
Step 1: Submit your application!
Step 2: Phone screen with a HIAS recruiter.
Step 3: Video interview with the hiring manager.
Step 4: Video interview with a panel of HIAS employees.
Step 5: Online reference check with SkillSurvey.
Step 6: Offer and background check with Shield Screening or ESR.
Step 7: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all candidates will advance to each step.
ABOUT US
:
Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish peoplea history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.
HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.
VISION:
HIAS stands for a world in which refugees find welcome, safety and opportunity.
MISSION:
Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.
VALUES:
Welcome Acogimiento Hospitalité
(Hachnasat Orchim)
We Welcome the Stranger
Justice Justicia Justice
(Tzedek)
We Pursue Justice
Empathy Empatía Empathie
(Chesed)
We Approach our Clients with Empathy
Partnership Compañerismo Coopération
(Chevruta)
We Believe in Changing the World through Partnership
Courage Coraje Courage
(Ometz)
We Act with Courage to Build a Better World
Resilience Resiliencia Résilience
(Ruach)
We Adapt and Thrive, Continuously Demonstrating our Resilience
DIVERSITY:
HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.
SAFEGUARDING:
HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the
Inter-Agency Misconduct Disclosure Scheme
. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the
with Microsoft 365 applications
Basic knowledge of networking concepts
Understanding of computer hardware and software troubleshooting
in NGO or humanitarian organization is a plus
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Part-time IT Associate
HIAS
Nairobi
Both national and international
Junior level
Apply
Summary
HIAS Kenya seeks to recruit a Part-Time IT Associate who will provide technical support to staff in areas related to personal computers (PCs), PC-related hardware and software, email systems, mobile voice/data devices, and network and internet services on a need basis. The associate will support the administration and maintenance of local area networks (LAN), wide area networks (WAN), and related IT infrastructure, including servers, routers, wireless devices, and associated hardware and software.
ESSENTIAL FUNCTIONS
Technical Support & User Assistance
Provide first-level technical support to users on IT-related hardware, software, and systems.
Assist with troubleshooting and resolving issues related to computers, printers, mobile devices, email, and network connectivity.
Support staff with the use of Microsoft 365 applications and other organizational software.
Provide IT orientation and basic training to staff and new technology users.
Systems & Network Support
Support the maintenance and administration of local area networks (LAN), internet services, and related equipment, including routers, wireless devices, and network connections.
Assist in monitoring the performance of IT equipment and systems to ensure optimal functionality.
Support the installation, configuration, and deployment of approved software and applications.
Assist with basic user account administration, including account creation, modification, and deactivation
Install, troubleshoot, maintain, and repair hardware and software according to HIAS IT standards and global security requirements.
Provide guidance to users on the proper use of IT systems and best practices for information security.
Support compliance with organizational policies, including safeguarding and accountability requirements.
Perform other duties as assigned.
QUALIFICATIONS &