Operations Supervisor
AI summary
Data Rush Services Limited is hiring an Operations Supervisor to oversee daily operations at its Mombasa branch. The role involves supervising staff, coordinating fleet and logistics activities, ensuring timely deliveries, and maintaining compliance with company policies and safety standards. The position is full-time and based in Mombasa, Kenya.
- Full-time role based in Mombasa, Kenya
- Oversees daily branch operations and logistics coordination
- Requires diploma and minimum 3 years logistics experience
- Salary range KSh 15,000 – 30,000
- Supervisory experience of at least 1 year required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, security, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in MombasaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Data Rush Services Limited and the role in Mombasa.
- Add concrete examples related to driver, security, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Supervisor role in driver, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Mombasa under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Data Rush Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Operations Supervisor
Data Rush Services Limited
Supply Chain & Procurement
3 weeks ago
Easy apply
New
Mombasa
Full Time
Shipping & Logistics
KSh
15,000 - 30,000
Share link
Share on WhatsApp
Share on LinkedIn
Share on Facebook
Share on Twitter
Share via SMS
Job summary
The Operations Supervisor oversees the daily operations of the Mombasa branch, ensuring efficient transport, timely deliveries, and excellent customer service. The role supervises staff, coordinates fleet and logistics activities, ensures compliance with company policies and safety standards, and drives operational efficiency to meet business obj
Min Qualification:
Diploma
Experience
- Level:
- Mid level
- Length:
- 5 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in logistics, courier, transport, or supply chain operations, with at least 1 year in a supervisory role.
- Knowledge &
- Strong understanding of logistics, transport, distribution, and last-mile delivery operations.
- Excellent knowledge of Mombasa and its surrounding areas, including industrial zones, ports, commercial districts, and major transport routes.
- Good understanding of the Nairobi transport network and the Mombasa–Nairobi logistics corridor.
- coordinating deliveries, fleet operations, and field teams.
- Familiarity with transport documentation and operational reporting.
- using Microsoft Office applications, particularly Excel and Outlook.
- using logistics or transport management systems (TMS) or ERP software will be an added advantage.
- Skills & Competencies
- Strong leadership and people management skills.
- Excellent planning, coordination, and organizational abilities.
- Ability to prioritize tasks and work under pressure.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Customer-focused with a high level of professionalism.
- High level of integrity, accountability, and attention to detail.
- Ability to make sound operational decisions with minimal supervision.
- Strong negotiation and conflict-resolution skills.
- Good time management and multitasking abilities.
Requirements
Job Title: Operations Supervisor – Logistics (Mombasa Branch)Location
Mombasa, Kenya
Reports To
Branch Manager / Operations Manager
Job Summary
We are seeking a highly organized, proactive, and results-driven Operations Supervisor to oversee the day-to-day operations of our Mombasa branch. The successful candidate will be responsible for coordinating logistics activities, supervising operational staff, ensuring timely and efficient service delivery, maintaining high customer service standards, and ensuring compliance with company policies and safety procedures.
The ideal candidate should have strong leadership skills, excellent knowledge of logistics operations within Mombasa and the Nairobi transport corridor, and the ability to perform effectively in a fast-paced environment.
Key
Diploma in a relevant field.
Valid Certificate of Good Conduct will be an added advantage.
Ability to work flexible hours, including weekends and public holidays when operationally required.
Knowledge of Mombasa and Nairobi road networks is essential.
Proficiency in Microsoft Office applications.
Valid motorcycle riding licence with the ability to ride a motorcycle is an added advantage.
Valid driving licence will be an added advantage.
Key Performance Indicators (KPIs)
On-time delivery performance.
Operational efficiency and productivity.
Customer satisfaction levels.
Fleet utilization and route efficiency.
Accuracy of operational documentation.
Reduction in delivery delays and operational incidents.
Staff productivity and compliance with operational procedures.
What We Offer
Competitive remuneration package.
Opportunities for professional growth and career development.
A dynamic and collaborative work environment.
The opportunity to contribute to a growing and reputable logistics company.
How to Apply
Interested candidates who meet the above qualifications are invited to submit their CV and a cover letter detailing their suitability for the role. Only shortlisted candidates will be contacted.
Log In and Apply
Important safety tips
Do not make any payment without confirming with the BrighterMonday Customer Support Team.
If you think this advert is not genuine, please report it via the Report Job link below.
Report Job
Responsibilities
- Supervise daily branch operations to ensure efficient and timely execution of logistics activities.
- Coordinate the movement, dispatch, and delivery of shipments while ensuring service level agreements (SLAs) are met.
- Monitor vehicle scheduling, route planning, and driver performance to maximize operational efficiency.
- Ensure accurate documentation for shipments, deliveries, collections, and inventory movements.
- Supervise and support drivers, riders, loaders, and other operations staff, ensuring adherence to company procedures.
- Monitor branch operational performance and recommend process improvements to enhance productivity and cost efficiency.
- Investigate and resolve operational issues, delivery delays, customer complaints, and service disruptions promptly.
- Maintain effective communication with customers, transporters, warehouse teams, and internal departments.
- Ensure compliance with transport regulations, company policies, health and safety standards, and security procedures.
- Conduct daily operational briefings and provide guidance to operational staff.
- Prepare daily, weekly, and monthly operational reports for management.
- Monitor fleet utilization and coordinate routine vehicle maintenance with the fleet department.
- Ensure proper handling and safeguarding of customer cargo.
- Support business continuity by responding effectively to operational emergencies and unforeseen challenges.
- Assist in staff training, performance monitoring, and performance improvement initiatives.
- Perform any other operational duties assigned by management.
- Qualifications
- Diploma in Logistics, Supply Chain Management, Business Management, Transport Management, or a related field.
- A bachelor's degree in a relevant discipline will be an added advantage.
- Minimum of 3 years'