Operations Specialist
AI summary
Glovo is hiring an Operations Specialist in Mombasa, Kenya, to lead and supervise courier operations across expansion cities. The role involves managing courier recruitment, training, performance metrics, and optimizing delivery operations. This is a full-time middle-level position requiring a Business or Supply Chain degree and at least two years of operational experience.
- Full-time middle-level role with leadership responsibilities over courier operations
- Based in Mombasa with oversight of expansion city operations
- Requires Business or Supply Chain degree and 2+ years operational experience
- Deadline to apply is 05 October 2026
- Salary is open and negotiable
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in entregador, Operations, Supply OperationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Glovo and the role in Not specified.
- Add concrete examples related to entregador, Operations, Supply Operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-05.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-05
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Specialist role in entregador, Operations?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Glovo before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Job Title: Operations Specialist
Date Posted: 30/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Glovo
Industry: Administration
Salary: Open
Location: Mombasa
Country: Kenya
Deadline: 05/10/2026
Administration Jobs, Glovo Jobs. Operations Specialist optimizes partner logistics, manages performance metrics, and resolves operational bottlenecks, requires a Business/Supply Chain Degree and 2+ years operational experience.
Job Summary
The Supply Operations Specialist will be responsible for leading and supervising Glovo Couriers across expansion cities as they conduct day-to-day operations, managing the Couriers, and ensuring organizational effectiveness by providing leadership for the organization’s operational functions.
Key Accountabilities
- Provide support to different stakeholders with administrative tasks.
- Manage recruitment, training, and onboarding of Couriers. Ensure support, documentation, and readiness for brand delivery.
- Optimize acquisition (growth), retention, and performance for Couriers. Evaluate and improve processes for organizational efficiency.
- Maintenance and analysis of operational metrics and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow
- Facilitate communication with the Operations Manager on support processes. Aim for high service levels and courier satisfaction.
- Advise on financial well-being and monitor regulatory compliance. Manage insurance policies and ensure safety protocols.
- Analyze daily and weekly operation metrics with a macro view of the long-term success of the city. Optimize delivery times and Courier earnings.
- Give life to your craziest ideas and have an immediate impact thinking out of the box!
- Stock management and courier equipment ensuring quality bags on streets
Qualifications
- Communication skills and the ability to solve problems quickly
- High motivation to work in a fast-growing environment
- An analytical mindset
- Excel skills
- Enjoy teaching and adapting new employees
- Good energy and love what you do, even on bad days
- Intermediate or higher level of English proficiency