Operations Officer – Forwarding
AI summary
Express Shipping & Logistics (EA) Limited (ESL) is hiring an Operations Officer – Forwarding in Mombasa, Kenya. The role involves customs clearance, shipping operations, and port documentation for import and export shipments. Requires EACFFPC or a diploma in Clearing & Forwarding or maritime studies with 2 years of progressive C&F experience.
- On-site role based in Mombasa, Kenya
- Requires EACFFPC or diploma in Clearing & Forwarding or maritime studies
- 2 years progressive clearing and forwarding experience needed
- Full-time, mid-level position in logistics and freight forwarding
- Deadline: 30/09/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in entregador, operations officer, clearing and forwardingThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Officer – Forwarding evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Express Shipping & Logistics (EA) Limited (ESL) and the role in Not specified.
- Add concrete examples related to entregador, operations officer, clearing and forwarding, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Officer – Forwarding role in entregador, operations officer?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Express Shipping & Logistics (EA) Limited (ESL) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Job Title: Operations Officer
Date Posted: 23/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Express Shipping & Logistics (EA) Limited (ESL)
Industry: Logistics
Salary: Open
Location: Mombasa
Country: Kenya
Deadline: 30/09/2026
Logistics Jobs. ESL Jobs. Operations Officer – Forwarding handling customs clearance, shipping operations and port documentation for import and export shipments, requiring EACFFPC or a diploma in Clearing & Forwarding or maritime studies and 2 years progressive C&F experience, in a logistics and freight forwarding environment, on-site role in Mombasa.
We have an excellent and exciting opportunity for Operations Officer – Forwarding. We seek to give the opportunity to a candidate who ideally holds professional qualification in clearing & forwarding. The position is based in Mombasa.
Key
Responsibilities
- Customs Clearance & Other Formalities:
- Lodging of bond vouchers and making follow-ups.
- Processing documentation i.e. permits required by regulatory bodies for processing.
- Physical verification and release of shipments with all the authorities.
- Coordinating with appointed transporters on safe loading of shipments.
- Follow up on customs entries perfection/ settlement.
- Shipping Operations:
- Following up with vessels ETAs and ETDs.
- Picking up shipping line invoices and making sure payments are made.
- Processing delivery orders with shipping lines.
- Making applications and Reconciling shipping line deposits.
- KPA / Container Freight Station Role:
- Custom clearance of goods (verification & loading).
- Lodging files for imports and exports.
- Custom clearance of goods (verification & loading).
- Making follow ups of cargo for onward forwarding.
- Making sure pre alerts for all forwarding shipments are sent before the cargo reaches the consignee.
- After airlifting, endorsement of the entries for bond cancellation is done.
- Following up with airlines/ shipping lines in requesting for manifests for entry registration.
- Booking, loading and exiting trucks in and out of ports/CFSs.
- Processing, tallying gate passes and Logistics IDs for bulk shipments at port.
- Operations & Reporting:
- Participate in meetings where need be.
- Generate weekly, monthly reports as required by the management.
- PERFOMANCE INDICATORS:
- Ensuring received documents comply with the
Requirements
- for clearance of the goods.
- Ensuring shipments are cleared within the allowed timeframes as per KPI.
- Regular updates on clearance status to the Operations Supervisor and Operations Manager.
- Execute high levels of integrity while performing daily activities.
- Always ensuring self and cargo safety.
- Qualifications &
Experience
- EACFFPC or Diploma in C&F or maritime studies.
- Customs declaration.
- Conversant with all customs procedures.
- 2 years progressive
- in C&F work.
- COMPETENCIES AND SKILLS:
- Team player.
- Honest.
- High integrity.
- Work with minimal supervision.
- Punctuality at work.
- Excellent communication skills.