Job in Kenya
Operations Officer
CountyNairobi CountyCityNot specifiedContractFull TimePosted2026-09-18Close date2026-10-02Experience3 yearsSourceCorporate Staffing KenyaSalaryOpen
operations officersaccofinancenairobifull timemid levelmarketingbranch operationsretailcall_centerfinanceOperations
AI summary
Chai DT SACCO Society is hiring an Operations Officer in Nairobi to support the Branch Manager in marketing, member transactions, front-office operations, and staff supervision. The role requires a business-related degree, CPA/CCP Part 2, and at least 3 years of relevant experience. Applications close on 02/10/2026.
- Mid-level full-time role in Nairobi
- Deadline: 02/10/2026
- Requires business-related degree and CPA/CCP Part 2
- Minimum 3 years progressive experience needed
- Involves marketing, operations, and staff supervision
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Chai DT SACCO Society and the role in Not specified.
- Add concrete examples related to retail, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-02.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-02
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Officer role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Chai DT SACCO Society before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Operations Officer
Date Posted: 18/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Chai DT SACCO Society
Industry: Finance
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 02/10/2026
- Finance Jobs, Chai DT SACCO Society Jobs. Operations Officer processes member transactions, reconciles daily accounts, and manages front-office operations, requires a Degree in Business Administration, Finance, or Banking and 3+ years operational experience.
- Purpose of the Job
- To support the Branch Manager in implementing marketing strategies of the organization at the branch or marketing office level
- Duties and
Responsibilities
- Operational Roles and
- Implement all marketing and business growth strategies
- In charge of the marketing office, marketing office staff and daily operations iii. Coordinate the office operations to ensure efficiency in Treasury Management, impress claims and cost cutting measures
- Sell and market all Sacco products
- Coach, train and supervise the Micro Credit Officers to ensure targets are met
- Prepare office marketing programs and ensure effective implementation of the same
- Weekly reporting of all Micro Credit Officers.
- Prospect for new business
- Prepare presentations for prospective customers
- Recruit new members and stations to the Sacco
- Collection of competitor’s intelligence and reporting of the same to Branch Manager
- Keep in safe custody all marketing materials i.e. brochures, banners, tapes etc.
- Preparation of monthly business report for the area
- Participate in trade fairs, marketing promotions, road shows and any other publicity campaign as may be assigned and providing reports on the same.
- Liaison office in charge of ensuring that information is disseminated to members on time
- Carry out customer survey and ensure customer service is up to the standard
- Member
Education
- – Pass Sacco information to the customers on any new policies that may be implemented
- Visit clients to get complaints/comments and handling complaints at the field level
- Assist Marketing Officer in executing his/her mandate
- Facilitate and follow up on farmers and member’s change of pay point from various stations.
- Assist the branch team with solving customer issues from various stations
- Loan analysis, appraisal and recovery
- Coach, train and supervise the Cashiers/Tellers
- Supervise the management of Group accounts or organized
- Proactively resolve issues that come to your attention from members
- Perform any other duties as may be assigned from time to time
- Key Result Areas The accountability areas are as follows:
- Improved customer satisfaction
- Increased market share
- Comparative analysis of market trends
- Efficient marketing strategies for all the Sacco’s products and services
- Job Specifications
- Bachelor’s degree in business related field
- Minimum CPA/CCP Part 2
- Skills Required
- Computer proficiency
- Ability to work under pressure
- Trustworthy and reliable individual
- Minimum
Experience
- Required Minimum 3 years progressive
- in similar role
Source and provenanceSource: Corporate Staffing Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.