Job in Kenya
Operations Manager
CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience7 yearsSourceBrighterMonday Kenya
operations managersecurity managementnairobifull timesenior levelbranch managementbusiness developmentenforcement and securitysecurityentregadorsegurancaManagement & Business Development
AI summary
Total Security Surveillance (TSS) in Nairobi is hiring a senior Operations Manager to lead strategic growth, branch management, technical services, and specialized units including a Canine Section. The role requires a Bachelor's degree and at least seven years of progressive experience in the private security industry at senior management level. Full-time, 8 to 5 position based in Nairobi.
- Senior leadership role overseeing multi-departmental operations
- Requires 7+ years in private security senior management
- Bachelor's in Security Management, Business Management, or related field
- Military or GSU-SSP Major/Captain experience is an added advantage
- Full-time, 8 to 5 role based in Nairobi
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, entregador, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Total Security Surveillance (TSS) and the role in Nairobi.
- Add concrete examples related to security, entregador, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in security, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Total Security Surveillance (TSS) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Operations Manager
- Anonymous Employer
- Management & Business Development
- 2 months ago
- Easy apply
- Nairobi
- Full Time
- Enforcement & Security
- Confidential
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- Job summary
- The Operations Manager is responsible for steering the company’s strategic growth and ensuring operational excellence.
- Min Qualification:
- Bachelors
Experience
- Level:
- Senior level
- Length:
- 7 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- A minimum of seven (7) years of
- progressive
- in the private security industry, specifically within a
- senior management capacity.
- ·
- Educational Background:
- A Bachelor’s degree in Security
- Management, Business Management, or a related field of study.
- ·
- Previous work
- as a Major or
- Captain in the military or GSU- SSP will be an added advantage.
- About Total Security Surveillance (TSS)
- Total Security Surveillance (TSS), located in Nairobi and operating in the Enforcement & Security industry, is currently looking to fill a mid-level Management & Business Development position. The role requires a diploma qualification and candidates with 0-10 years of
- are encouraged to apply. This opportunity is ideal for professionals seeking to advance their careers in security management.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Operations Manager
- Job Overview
- The Operations Manager is responsible for steering the company’s strategic
- growth and ensuring operational excellence. This leadership role involves
- overseeing multi-departmental functions—including branch management, technical
- services, and specialized units while maintaining rigorous standards of service
- delivery and client satisfaction.
- Key
Responsibilities
- ·
- Business Growth & Retention:
- Drive organizational expansion by
- implementing strategies to retain the current clientele and proactively
- identifying opportunities for new business development.
- ·
- Policy Development:
- Design, implement, and periodically review operational
- policies, procedures, and Standard Operating Procedures (SOPs) to ensure
- regulatory compliance and peak efficiency.
- ·
- Leadership & Branch Supervision:
- Provide strategic direction and
- oversight to branch managers, ensuring all regional activities align with
- corporate objectives.
- ·
- Client Relationship Management:
- Act as the primary escalation point for
- client relations; ensure all concerns are addressed within 12 hours and formal
- incident investigations are resolved with a client response within 24 hours.
- ·
- Operational Optimization:
- Evaluate existing operational structures
- and recommend data-driven organizational changes to enhance workflow and
- productivity.
- ·
- Administrative Oversight:
- Manage the administrative functions of
- the operations department, establishing cost-effective systems and robust
- budgetary controls.
- ·
- Performance Management:
- Conduct regular performance evaluations
- of operational staff, providing mentorship and implementing corrective actions
- where necessary.
- ·
- Departmental Oversight:
- Supervise specialized divisions,
- including the Training School, Technical Department, and Canine (Dog) Section,
- ensuring each unit adheres to established policies and meets company
- standards.
- Job Qualifications
- ·
- Professional
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-11.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.