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Operations Manager

Jawabu Biashara Limited Nairobi Full Time Posted 2026-08-13
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CountyNairobiCityNairobiContractFull TimePosted2026-08-13Close dateNot specifiedExperience3 yearsSourceBrighterMonday Kenya
operations managermicrofinancenairobifull timesenior managementbusiness developmentcredit institutionfield operationssalesinternshipfinanceoperations management
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AI summary

Jawabu Biashara Limited, a Central Bank of Kenya-regulated credit-only institution, is hiring an Operations Manager in Nairobi. This senior role focuses on scaling operations, driving growth, managing business development teams, and ensuring policy compliance. The position requires a field-biased professional with microfinance experience and strong leadership skills.

  • Senior operations role reporting to the Director of Operations
  • Focus on growth, portfolio quality, and staff productivity
  • 75% field-based position requiring hands-on management
  • Requires microfinance experience with secured lending and logbook facilities
  • Application deadline is 20th August 2026

AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, internship, financeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Operations Manager evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Jawabu Biashara Limited and the role in Nairobi.
  • Add concrete examples related to sales, internship, finance, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

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Interview preparation

  • What experience makes you a strong fit for this Operations Manager role in sales, internship?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Jawabu Biashara Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • Operations Manager
  • Jawabu Biashara Limited
  • Management & Business Development
  • Yesterday
  • Easy apply
  • New
  • Featured
  • Nairobi
  • Full Time
  • Banking, Finance & Insurance
  • Confidential
  • Share link
  • Share on WhatsApp
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  • Job summary
  • To scale its operations, Jawabu is seeking to recruit for the above position.
  • Min Qualification:
  • Bachelors

Experience

  • Level:
  • Mid level
  • Length:
  • 3 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • in a senior management position in
  • Micro finance sector. With roles including managing field offices and the
  • leadership of field teams.
  • ·
  • Worked in an environment that especially delivers secured facilities
  • through log book and has good appreciation of micro and impact-based solutions.
  • ·
  • Outstanding leadership abilities that are performance based.
  • ·
  • Excellent written and verbal communication skills. Further, demonstrate
  • analytical thinking and business insights.
  • ·
  • Strong MS Suites skills / Google Sheets and records / tracker management/
  • data analytic skills
  • ·
  • High ethical standards with unquestionable integrity and confidentiality.
  • The deadline for the application is 20th
  • August 2026.
  • Log In and Apply
  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

  • Jawabu Biashara Limited is a fast-growing credit-only institution,
  • regulated by the Central Bank of Kenya as a DCP. The institution provides
  • affordable and customer-focused financial solutions to its wide range of
  • clientele. Jawabu is an impact-based lender with a brand promise of: Finance,
  • Empower and Transform. For more on Jawabu Biashara Limited, please visit www.jawabubiz.co.ke
  • Location of the
  • Assignment
  • -
  • Nairobi
  • Roles and
  • ·
  • Minimum Bachelor’s degree in business, business management, or other
  • related fields.
  • ·
  • At least 3 years' Hans-on

Responsibilities

  • ·
  • This is a senior position and the fulcrum of the business operations
  • within the institution. The position reports to the Director of Operations.
  • ·
  • The key deliverable for the role is Growth | Scale & Budget, Quality
  • portfolio and staff productivity.
  • ·
  • This role also involves overseeing sales strategies and enhance market
  • presence to optimize on lead generation, and setting clear objectives to
  • achieve Institutional goals.
  • ·
  • Managing and mentoring business development teams to achieve
  • organizational goal
  • ·
  • The role ensure that business risks are mitigated ensures policy
  • compliance, and protects company interests in a dynamic market to enhance
  • operational success.
  • ·
  • The position requires a field biased professional (75% of the time),
  • conscious on growth, quality and with good business execution strategies.
  • ·
  • The role is focused especially on managing internal customers (the
  • staff), external customers and other related business stakeholders.
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.