Job in Kenya
Officer, Back Office
CountyNairobiCityNairobiContract1 YearPosted2026-09-12Close dateNot specifiedExperience1 yearSourceOpened Career Kenya
back officebankingclearing officerreconciliationnairobifull timeofficerfinanceim bankmid levelfinanceofficer
AI summary
I&M Bank is hiring a detail-oriented Officer, Back Office in Nairobi to support branch operations through accurate transaction processing, clearing, reconciliation, and customer query resolution. The role requires a business-related bachelor's degree, part qualification in CPA (K) or ACCA, and 1–3 years of banking experience.
- Back-office clearing and reconciliation role at a major Kenyan bank
- Requires business-related bachelor's degree and CPA (K)/ACCA part qualification
- 1–3 years of relevant banking or financial services experience needed
- Branch Vault/ATM joint custodian duties included
- Application deadline is November 10, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in finance, officer, back officeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the 1 Year contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Officer, Back Office evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to I&M Bank and the role in Nairobi.
- Add concrete examples related to finance, officer, back office, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Officer, Back Office role in finance, officer?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research I&M Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- September 11, 2026
- Nairobi
- ,
- Kenya
- Expiration date
- November 10, 2026
- 1 Year
- Gender
- Both
- Qualification
- Bachelor Degree
- Job Description
- Job Description
- I&M Bank is seeking a dynamic and detail-oriented Officer, Back Office to support branch operations by ensuring timely, accurate, and efficient processing of transactions in line with established policies, procedures, and regulatory requirements.
Roles & Responsibilities
- Verify outward clearing transactions including cheques, EFTs, salary transfers, direct debits, and unpaid items.
- Process and reconcile clearing transactions within the Clearing System and Core Banking System.
- Process outward SWIFT and RTGS remittances, including vetting customer instructions and obtaining approvals.
- Verify inward clearing items and manage customer notifications on unpaid instruments.
- Authorize in-house cheque transactions within the system.
- Investigate and resolve customer queries relating to clearing and reconciliation items.
- Act as joint custodian of the Branch Vault and/or ATM.
- Supervise and coach support staff where applicable.
- Ensure daily customer call-backs are conducted.
- Reconcile branch suspense accounts and prepare periodic reports.
- Support the growth of the Bank through cross-selling of products and services.
- Qualifications and
Experience
- Bachelor’s Degree in a Business-related field from a recognized institution.
- Part qualification in CPA (K), ACCA, or an equivalent professional certification.
- 1-3 years’ relevant banking or financial services experience.
- Key Competencies
- Strong analytical and numerical skills.
- Excellent communication and interpersonal abilities.
- Good report-writing skills.
- Strong planning and organizational skills.
- High level of accuracy and attention to detail.
- Ability to work under pressure and meet deadlines.
Source and provenanceSource: Opened Career Kenya. Last checked: 2026-09-16.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.