Office Admin/Cyber Attendant
AI summary
Brites Management Services Limited is hiring an Office Admin/Cyber Attendant in Nairobi CBD (Kirinyaga Road) on a full-time basis. The role combines frontline customer service, cyber/digital services support, document processing, office administration, basic technical support, and cash handling. Salary is KES 17,000–20,000, and applications are accepted via email on a rolling basis.
- Full-time role based in Nairobi CBD, Kirinyaga Road.
- Salary KES 17,000–20,000 per month.
- Requires a diploma and at least 1 year of relevant experience.
- Involves customer service, eCitizen/KRA/NTSA support, and office admin duties.
- Apply by sending your CV to recruitment@britesmanagement.com.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KES 17,000–20,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Office Admin/Cyber Attendant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Brites Management Services Limited and the role in Nairobi.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Office Admin/Cyber Attendant role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Brites Management Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- OFFICE ADMIN/CYBER ATTENDANT
- Brites Management Services Limited
- Admin & Office
- 1 week ago
- Easy apply
- New
- Nairobi
- Full Time
- IT & Telecoms
- Confidential
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
- Job summary
- Receive and assist customers professionally, identifying their service needs.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- and office efficiency.
- KEY REQUIREMENT SKILLS AND QUALIFICATION
- ·
- Diploma in Business Administration,
- Information Technology, or a related field.
- ·
- Minimum of
- 1 year
- of
- in
- a cybercafé, business centre, or office administration role.
- ·
- using eCitizen, KRA iTax,
- eTIMS, and NTSA platforms.
- ·
- Strong computer literacy and proficiency
- in Microsoft Office applications.
- ·
- Excellent customer service, communication,
- and interpersonal skills.
- ·
- Good organizational skills with high
- accuracy and attention to detail.
- HOW TO APPLY
- · If you meet the above qualifications,
- skills and
- share CV on recruitment@britesmanagement.com
- · Interviews will be carried out on a
- rolling basis until the position is filled.
- · Only the shortlisted candidates will be
- contacted.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- JOB TITLE
- OFFICE ADMIN/CYBER ATTENDANT
- NATURE OF JOB
- FULL TIME
- INDUSTRY
- ICT & DIGITAL SERVICES
- SALARY
- KSHS.17,000-20,000
- JOB LOCATION
- KIRINYAGA ROAD- NAIROBI CBD
- DUTIES AND
Responsibilities
- Customer
- Service
- ·
- Receive
- and assist customers professionally, identifying their service needs.
- ·
- Respond
- to customer inquiries and resolve service-related issues promptly.
- ·
- Maintain
- high standards of customer service and confidentiality.
- Digital & Government Services
- ·
- Process
- services through eCitizen, KRA iTax, eTIMS, and NTSA platforms.
- ·
- Guide
- clients through online applications, registrations, and statutory compliance
- processes.
- ·
- Keep
- up to date with changes in government digital platforms and procedures.
- Document Processing Services
- ·
- Prepare,
- type, print, scan, photocopy, laminate, and bind customer documents.
- ·
- Generate
- invoices, quotations, receipts, and other business documents.
- ·
- Ensure
- accuracy and quality of all documents before issuance or submission.
- Office Administration
- ·
- Maintain
- organized filing systems for customer records and office documents.
- ·
- Monitor
- office supplies and coordinate replenishment of stationery and consumables.
- ·
- Handle
- telephone calls, emails, and general office correspondence.
- Technical Support
- ·
- Troubleshoot
- basic computer, printer, scanner, and internet connectivity issues.
- ·
- Assist
- customers with online account creation and document uploads.
- ·
- Ensure
- office equipment is functional and report technical faults when necessary.
- Cash Handling & Record Keeping
- ·
- Receive
- customer payments and issue receipts accurately.
- ·
- Maintain
- daily transaction records and prepare basic sales reports.
- ·
- Balance
- daily cash collections in accordance with company procedures.
- Business Operations Support
- ·
- Promote
- the centre's services to existing and potential customers.
- ·
- Support
- daily operational activities to ensure efficient service delivery.
- ·
- Identify
- opportunities to improve customer
