NGIS General Manager
AI job insight
Amentum is hiring a General Manager to lead daily administrative and operational activities for a hotel in Mombasa. The role covers front desk and guest services, reservations, inventory and supply management, staff supervision, scheduling, performance reviews, and reporting to senior management. This is a full-time position with standard 8 to 5 working hours.
- Overall leadership of hotel operations and guest services
- Full-time role with 8 to 5 working hours in Mombasa
- Requires at least 2 years of hotel administration experience
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Amentum is hiring a General Manager to lead daily administrative and operational activities for a hotel in Mombasa. The role covers front desk and guest services, reservations, inventory and supply management, staff supervision, scheduling, performance reviews, and reporting to senior management. This is a full-time position with standard 8 to 5 working hours.
- Overall leadership of hotel operations and guest services
- Full-time role with 8 to 5 working hours in Mombasa
- Requires at least 2 years of hotel administration experience
- Hospitality management or business administration education preferred
- Includes staff supervision, scheduling and performance reviews
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in MombasaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest NGIS General Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Amentum and the role in Mombasa.
- Add concrete examples related to driver, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this NGIS General Manager role in driver, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Mombasa under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Amentum before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
A
NGIS General Manager
Amentum
Engineering & Technology
Today
New
Mombasa
Full Time
Confidential
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Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Job Responsibilities
Providing overall management and leadership for the daily administrative and operational activities of the hotel.
Ensuring the seamless operation of all hotel front desk and support services, including reservations, room assignments, and guest services.
Overseeing room preparation, facility maintenance, and cleanliness to comply with operational standards.
Managing inventory and supplies to ensure sufficient stock availability for hotel operations.
Coordinating and managing reservation systems to maintain accurate room availability and prioritize guest needs.
Overseeing inventory management, ensuring supplies are available for smooth operations, and minimizing waste.
Collaborating with team members and suppliers to ensure efficient procurement and replenishment processes.
Supervising hotel staff, providing guidance and professional development to maintain high service levels.
Scheduling staff to ensure complete coverage of critical areas, including front desk operations, housekeeping, and maintenance.
Conducting performance reviews and addressing staff concerns proactively to improve efficiency and morale.
Ensuring that all guest issues and inquiries are addressed promptly and with professionalism, maintaining a customer-first atmosphere.
Preparing accurate reports on financial performance, inventories, and reservations for senior management review.
Perform other job-related duties as assigned that are consistent with the nature and level of the position.
Required Qualifications:
A minimum of two (2) years of experience in the administration of hotel operations, managing reservation systems, and overseeing inventory management.
At least one (1) year of formal education at the college or university level in hospitality management, business administration, or a related field.
Proven leadership skills with the ability to manage teams and ensure operational efficiency in a hospitality environment.
Excellent communication, problem-solving, and organizational skills to address staffing, guest, and operational challenges effectively.
Proficiency in using hotel property management and reservation systems as well as inventory tracking software.
Positive and professional demeanor with a customer-focused service approach.
Must be in possession of a valid passport and be able to travel internationally.
Passport must be valid for a minimum of one (1) year or more at the time of hiring.
Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
Employees must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.
Preferred Qualifications
- Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
- Familiarity with Navy or Department of Defense lodging and hospitality standards and practices.
- Advanced certifications in hospitality management or customer service.
- Experience managing large-scale lodging facilities, including group reservations and event coordination.
- Valid country driver’s license.
- Job Responsibilities
- Providing overall management and leadership for the daily administrative and operational activities of the hotel.
- Ensuring the seamless operation of all hotel front desk and support services, including reservations, room assignments, and guest services.
- Overseeing room preparation, facility maintenance, and cleanliness to comply with operational standards.
- Managing inventory and supplies to ensure sufficient stock availability for hotel operations.
- Coordinating and managing reservation systems to maintain accurate room availability and prioritize guest needs.
- Overseeing inventory management, ensuring supplies are available for smooth operations, and minimizing waste.
- Collaborating with team members and suppliers to ensure efficient procurement and replenishment processes.
- Supervising hotel staff, providing guidance and professional development to maintain high service levels.
- Scheduling staff to ensure complete coverage of critical areas, including front desk operations, housekeeping, and maintenance.
- Conducting performance reviews and addressing staff concerns proactively to improve efficiency and morale.
- Ensuring that all guest issues and inquiries are addressed promptly and with professionalism, maintaining a customer-first atmosphere.
- Preparing accurate reports on financial performance, inventories, and reservations for senior management review.
- Perform other job-related duties as assigned that are consistent with the nature and level of the position.
- Required Qualifications:
- A minimum of two (2) years of experience in the administration of hotel operations, managing reservation systems, and overseeing inventory management.
- At least one (1) year of formal education at the college or university level in hospitality management, business administration, or a related field.
- Proven leadership skills with the ability to manage teams and ensure operational efficiency in a hospitality environment.
- Excellent communication, problem-solving, and organizational skills to address staffing, guest, and operational challenges effectively.
- Proficiency in using hotel property management and reservation systems as well as inventory tracking software.
- Positive and professional demeanor with a customer-focused service approach.
- Must be in possession of a valid passport and be able to travel internationally.
- Passport must be valid for a minimum of one (1) year or more at the time of hiring.
- Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
- Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
- Employees must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.
- Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
- Familiarity with Navy or Department of Defense lodging and hospitality standards and practices.
- Advanced certifications in hospitality management or customer service.
- Experience managing large-scale lodging facilities, including group reservations and event coordination.
- Valid country driver’s license.
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