Motor Insurance Quality Assurance Officer
AI summary
Sanlam Kenya is hiring a Motor Insurance Quality Assurance Officer in Nairobi to independently review motor underwriting, policy administration, and claims processes. The role focuses on data-led assurance, identifying control weaknesses, fraud, claims leakage, and compliance risks while recommending corrective actions that improve profitability and operational discipline.
- Independent QA role covering motor underwriting, policy admin, and claims
- Data-led assurance to detect fraud, leakage, and compliance risks
- Bachelor's degree in Insurance, Finance, Statistics, or related field required
- 3–5 years of motor insurance experience preferred
- ACII, CII, or equivalent qualification is an advantage
- Advanced Excel required; Power BI or BI tools are an added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in finance, Quality Assurance, ComplianceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Motor Insurance Quality Assurance Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Sanlam Kenya and the role in Nairobi.
- Add concrete examples related to finance, Quality Assurance, Compliance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Motor Insurance Quality Assurance Officer role in finance, Quality Assurance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Sanlam Kenya before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Pupose of The Position
To strengthen quality, compliance, financial control, and risk management within the Motor Insurance portfolio through independent review of motor underwriting, policy administration, and claims processes.
The successful candidate will provide data-led assurance to the Head of Motor by identifying control weaknesses, potential fraud, claims leakage, cost trends, compliance exceptions, and emerging portfolio risks, while recommending timely corrective actions that improve profitability, reduce leakage, and reinforce operational discipline.
Role Description
Bachelor’s degree in Insurance, Actuarial Science, Finance, Business, Statistics, Data Analytics, or a related field.
Minimum of 3 to 5 years of relevant
Experience
- in motor insurance, preferably across underwriting, claims, quality assurance, audit, compliance, fraud review, or insurance analytics.
- Professional insurance qualification such as ACII, CII, or equivalent is an advantage.
- Certification in fraud, risk, audit, compliance, or data analytics is an added advantage.
- Strong understanding of motor insurance underwriting and claims processes, compliance reviews, and control testing.
- Advanced Microsoft Excel skills; proficiency in Power BI or other business intelligence tools is an advantage.
- High integrity, professional judgment, strong attention to detail, and excellent analytical and report-writing skills.