Medical Service Coordination Assistant
AI summary
Databand Consultants Limited is hiring a Medical Service Coordination Assistant in Nairobi to manage healthcare referrals, coordinate providers, and maintain patient records. The role requires a bachelor's degree, 2 years' experience, and strong coordination and data management skills. Salary is KSh 45,000–60,000 on a full-time afternoon shift.
- Full-time afternoon shift role in Nairobi
- Salary range KSh 45,000–60,000
- Requires bachelor's degree and 2 years' experience
- Focus on healthcare referral and case management
- Uses EMR systems and Microsoft Office tools
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 45,000 - 60,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, part_time, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Medical Service Coordination Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Databand Consultants Limited and the role in Nairobi.
- Add concrete examples related to internship, part_time, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Medical Service Coordination Assistant role in internship, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Databand Consultants Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
D
Medical Service Coordination Assistant
Databand Consultants Limited
Consulting & Strategy
Today
Easy apply
New
Nairobi
Full Time
Healthcare
KSh
45,000 - 60,000
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Job summary
As a Medical Service Coordination Assistant, you will support the full lifecycle of healthcare referral management from intake and provider matching to communication and documentation. This role plays a critical part in ensuring that patients receive timely and appropriate care by supporting the administrative and logistical processes behind health
Min Qualification:
Bachelors
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - Afternoon Shift
- Applicant
- Location:
- Nairobi, Kenya
- Job descriptions &
Requirements
- Bachelor’s degree from an accredited university
- Patient Care Coordination and Case Management
- Data Management and Documentation
- Skilled in Microsoft Office Applications
- Communication and Interpersonal Skills
- Critical Thinking and Problem Solving
- Process incoming healthcare service referrals by reviewing patient needs and aligning them with appropriate providers based on service type, location, availability, and capacity.
- Facilitate communication between referring organizations, service providers, and internal teams to confirm care arrangements, provide updates, and ensure clarity throughout the coordination process.
- Track and manage referral statuses from intake to completion, maintaining oversight of deadlines, progress updates, and any changes in care delivery plans.
- Maintain accurate and confidential records of all healthcare referrals, communications, and service outcomes in accordance with regulatory and organizational standards.
- Utilize electronic medical record (EMR) systems and other healthcare software platforms for data entry, case tracking, and provider information management.
- Assist with verifying provider qualifications, service capabilities, and availability to maintain a responsive and compliant provider network.
- Execute assigned tasks using detailed checklists and structured workflows to ensure consistency, quality, and regulatory compliance in all service coordination activities.
- Use Microsoft Office Suite (Word, Excel, Outlook) to generate documentation, maintain trackers, and communicate with stakeholders.
- Apply high attention to detail to all aspects of coordination work, particularly in the management of patient information, service documentation, and data accuracy.
- Maintain flexibility to shift priorities as needed while supporting multiple ongoing patient care cases in a dynamic healthcare environment.
- Demonstrate professional, empathetic, and clear communication in all patient- and provider-facing interactions.
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