Medical Receptionist
AI summary
Bollard Consulting Limited is hiring a Medical Receptionist in Kenya to attend to patients in person and by phone, coordinate appointments and documentation, and support quality patient care. Applicants need a Diploma or Degree in Front Office Management, Secretarial Studies or Business Administration, plus at least two years of medical receptionist experience in a healthcare facility. Apply by 9th October 2026.
- Greet patients in person and by phone, schedule appointments and manage patient records
- Diploma or Degree in Front Office Management, Secretarial Studies or Business Administration required
- Minimum 2 years as a medical receptionist in a healthcare facility
- Certification in Front Office Operations is an added advantage
- Apply by 9th October 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Medical Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Bollard Consulting Limited and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Advance Africa Kenya Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-09.
Source and safety check
- Advance Africa Kenya Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-09
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Medical Receptionist role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Bollard Consulting Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Bollard Consulting Limited Medical Receptionist Jobs in Kenya
Bollard Consulting Limited Medical Receptionist Jobs in Kenya
The Receptionist attends to patients on the phone and in person, coordinating and organizing appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.
Duties & Responsibilities
Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors and patients.
Maintain business inventory including supplies, equipment scheduling and maintenance repairs.
Answer phone calls in a professional and courteous manner.
Maintain confidentiality of doctor, staff and patient information.
Schedule appointments between doctors and patients.
Liaise between medical departments with discretion and professionalism.
Assist with admissions and treatment as per agreed protocols.
Ensure adequate stock levels and timely ordering.
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits.
Register patients according to established protocols.
Assist patients with forms and documentation including medical insurance.
Ensure patient information is accurate including billing details.
Inform patients of medical office procedures and policy.
Maintain and manage patient records.
Facilitate co‑pays and payments by informing patients.
Report statistics as required.
Schedule hospital admissions, tests, scans and outside appointments.
Complete other clerical duties as assigned.
Ensure reception area is well maintained, neat and clean.
Safeguard patient
privacy and confidentiality.
Key Qualifications & Experience
Diploma or Degree in Front Office Management, Secretarial Studies, Business Administration or related field.
Certification in Front Office Operations is an added advantage.
Minimum two (2) years of experience in a healthcare facility as a medical receptionist.
Knowledge of medical terminology, procedures and diagnosis.
Proficiency in computer and relevant software applications.
Knowledge of general administrative and clerical procedures.
Experience in healthcare industry is an added advantage.
Key Competencies & Skills
Strong communication skills.
Information collection and management.
Planning and organizing.
Attention to detail.
Customer service orientation.
Adaptability.
Confidentiality and integrity.
Dependability.
Hospitality and courtesy.
How to Apply
For more information and job application details, see;
Bollard Consulting Limited Medical Receptionist Jobs in Kenya
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