Manager, Information Technology
AI summary
Digital Divide Data (DDD Kenya) is hiring a Manager, Information Technology to define and execute the IT strategy in line with global company goals. The role involves overseeing IT infrastructure, cybersecurity, service delivery, and leading a team of IT Officers and Associates. It is a senior leadership position focused on operational efficiency, compliance, and technology innovation.
- Senior IT leadership role reporting with direct reports including IT Officers and Associates
- Covers strategic planning, infrastructure management, cybersecurity, and compliance
- Focus on impact sourcing organization operating across multiple regions
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, entregador, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Manager, Information Technology evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Digital Divide Data (DDD Kenya) and the role in Not specified.
- Add concrete examples related to security, entregador, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Manager, Information Technology role in security, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Digital Divide Data (DDD Kenya) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The Manager, IT will be responsible for defining and executing the IT strategy in line with the global company goals.
This leadership role involves overseeing the planning, implementation, and maintenance of IT systems to ensure operational efficiency, security, compliance, and alignment with business objectives. The manager will bring a blend of strategic thinking, technical expertise, and leadership skills.
Direct Reports:
IT Officers
IT Associates
Key
Responsibilities
- Strategic IT Planning:
- Develop and Implement IT strategies that support the company's business goals and growth objectives.
- Conduct regular IT assessments and audits to identify opportunities for improvement and innovation.
- Formulate and implement IT policies, procedures, and standards to guide the organization’s technology practices.
- IT Infrastructure and Management:
- Oversee the design, deployment, and maintenance of IT infrastructure, including networks, servers, etc.
- Ensure the security, availability, and optimal performance of IT systems to support business continuity and business needs.
- Technology Solutions and Innovation:
- Stay informed on industry trends and emerging technologies, positioning the company at the forefront of innovation.
- Collaborate with business units to identify technology solutions that drive business growth and service excellence.
- IT Service Management:
- Establish and manage IT service delivery processes, including incident management, problem resolution, change management, and service requests.
- Monitor feedback, complaints, and concerns related to service delivery, or equipment and work to address them effectively to maintain high levels of stakeholder satisfaction
- Team Leadership and Development:
- Build and lead a high-performing IT team, fostering a culture of collaboration, innovation, and continuous improvement.
- Provide leadership, coaching, and mentoring to IT staff, driving professional development and performance excellence.
- Security, Risk Management, and Compliance:
- Implement cybersecurity measures to protect company and client data, ensuring compliance with industry standards and regulatory requirements.
- Develop and maintain IT disaster recovery and business continuity plans to minimize risks associated with system failures and data loss.
- Ensure compliance with data protection regulations, addressing any gaps as necessary.
- Stakeholder and Vendor Management:
- Maintain strong relationships with key stakeholders, including senior management and address their technology needs.
- Negotiate and manage contracts with external vendors to optimize value and performance.
- Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 5+ years of
Experience
- in IT management, with a proven track record of leading high-performing IT teams
- Relevant working
- in a busy IT Department, BPO ( Added Advantage)
- Possess strong expertise in IT infrastructure management, particularly in cloud computing and cybersecurity, vital for safeguarding organizational assets.
- Demonstrated
- in strategic planning, project management, and digital transformation initiatives
- Proficiency in budgeting, resource allocation, and vendor management
- Advanced knowledge of IT governance frameworks and best practices
- Excellent analytical and problem-solving skills, with the ability to make data-driven decisions
- Strong leadership and communication skills, with the ability to influence stakeholders at all levels
- with emerging technologies and their application in business contexts
- Relevant IT certifications (e.g., ITIL, PMP, CISSP) are highly desirable
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing technological landscapes
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified? Go to
- Digital Divide Data (DDD Kenya) on jobs.smartrecruiters.com
- to apply
- Build your CV for free.
- Download in different templates.
