Job in Kenya
Manager – Client Services
CountyNairobi CountyCityNot specifiedContractFull TimePosted2026-09-17Close date2026-09-30Experience5 yearsSourceCorporate Staffing KenyaSalaryOpen
client services managermedia salesretail medianairobifull timemanagementcustomer servicedigital advertisingsalesretailcall_centerentregador
AI summary
Majid Al Futtaim is hiring a Manager – Client Services in Nairobi, Kenya. The role focuses on managing brand and agency relationships, driving retail media revenue, and delivering data-led advertising campaigns across digital, in-store, and omni-channel touchpoints. The position is full-time at management level with a deadline of 30 September 2026.
- Full-time management role in Nairobi with a 30 September 2026 deadline
- Focus on retail media sales, client management, and campaign delivery
- Requires a Bachelor’s degree and 5+ years client services or media sales experience
- Master’s degree and retail media experience are preferred
- Salary is open and employer is Majid Al Futtaim
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Manager – Client Services evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Majid Al Futtaim and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Manager – Client Services role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Majid Al Futtaim before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Manager – Client Services
Date Posted: 17/09/2026
Job Type: Full Time
Job Level: Management
Employer: Majid Al Futtaim
Industry: Customer Service
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/09/2026
Customer Service Jobs, Majid Al Futtaim Jobs. Manager – Client Services leads client relationship strategies, enhances customer
Experience
- standards, and resolves high-level service inquiries, requires a Bachelor’s Degree in Business Administration or Hospitality and 5+ years client services experience.
- Role Summary
- The Manager – Client services is responsible for managing brand and agency relationships, driving media revenue through growth and ensuring delivery of high-performing, data led advertising solutions across our retail media ecosystem.
- in client management, media sales or digital advertising.
- Online advertising, digital media, or analytics sales
- with global and regional accounts.
- Must have significant success in media sales, with a specific focus on digital display from either retailer, publisher or media agency. (retail media
- highly desirable).
- Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence.
Responsibilities
- Deliver and exceed sales targets by driving adoption of retail media products across digital, in-store and omni-channel touchpoints.
- Oversee your clients’ campaigns planning, execution and delivery while regularly communicating performance results.
- Develop & sell tailored media proposals that drive effective and high return retail media campaigns.
- Understand the value of MAF Precision Media’s competitive offerings and pricing and articulate MAF Precision media
Benefits
- in a manner meaningful to the customer.
- Contribute to the continuous evolution of the retail media proposition, helping shape new formats and commercial opportunities.
- Build and manage a robust sales pipeline and monthly sales forecast as well as activity tracking.
- Serve as the main point of contact for brand and agency partners, managing day-to-day relationships, by developing a deep understanding of client business objectives, brand priorities and marketing calendars to identify opportunities for collaboration.
- Work hand in hand with the commercial team to generate synergies and ensure the correct approach for any given brand, understanding the countries strategy to build campaigns that deliver against brands KPIs.
Requirements
- Bachelor’s degree in Marketing, Business, Economics, Communication, or any other related field .
- Master’s Degree in related field is preferred.
- 5+ years
Source and provenanceSource: Corporate Staffing Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.