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M-Pesa Attendant

Kenya employer Kenya Type not specified Posted 2026-09-23
CountyNot specifiedCityNot specifiedContractType not specifiedPosted2026-09-23Close dateNot specifiedExperienceNot specifiedSourceGAP Recruitment Kenya
mpesa attendantmobile moneycash handlingcustomer servicecashierkenyashiftsentry levelkcsesecuritycall_centerpart_time
Use AI for this job

AI summary

GAP Recruitment is hiring a reliable, customer-focused M-Pesa Attendant for its client to manage daily mobile money transactions at their outlets. The role covers deposits, withdrawals, transfers, bill payments, airtime purchases, KYC compliance and daily cash reconciliation. Applicants need a KCSE minimum grade C minus; prior M-Pesa or cash-handling experience is an added advantage.

  • Manage M-Pesa deposits, withdrawals, transfers, bill payments and airtime purchases
  • Balance cash and M-Pesa float daily and report discrepancies immediately
  • Follow Safaricom M-Pesa procedures, KYC rules and security protocols
  • KCSE minimum grade C minus; prior M-Pesa or cash-handling experience an advantage
  • Willingness to work long hours, weekends or shifts as required
  • Submit CV via the GAP Recruitment website by 28th September 2026

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • PreferredPractical evidence in security, call_center, part_timeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest M-Pesa Attendant evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Kenya employer and the role in Not specified.
  • Add concrete examples related to security, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from GAP Recruitment Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • GAP Recruitment Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • HighThe post may mention payment. Verify directly with the official source before continuing.
  • MediumThe employer is not clearly identified in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this M-Pesa Attendant role in security, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Kenya employer before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Use AI to apply better

After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.

Original source description

  • Our client is seeking to hire a reliable and customer-focused M-Pesa Attendant to manage daily mobile money transactions at their outlets. The role requires a high level of integrity, accuracy, and excellent customer service skills to ensure smooth and secure handling of cash and electronic transactions.
  • Key Responsibilities
  • M-Pesa Transactions & Cash Handling
  • Perform M-Pesa transactions including deposits, withdrawals, transfers, bill payments, and airtime purchases
  • Ensure accurate recording of all transactions and balances
  • Maintain sufficient float and cash levels at all times
  • Balance cash and M-Pesa float daily and report any discrepancies immediately
  • Customer Service
  • Serve customers professionally, courteously, and efficiently
  • Respond to customer inquiries regarding M-Pesa services and transactions
  • Resolve basic customer complaints or escalate issues where necessary
  • Build and maintain positive customer relationships
  • Compliance & Security
  • Adhere strictly to Safaricom M-Pesa operating procedures and compliance guidelines
  • Ensure proper KYC (Know Your Customer) procedures are followed
  • Maintain confidentiality of customer information and transaction data
  • Observe security procedures to prevent fraud, loss, or theft
  • Reporting & Record Keeping
  • Maintain accurate transaction records and daily reconciliation reports
  • Prepare end-of-day summaries for review by the supervisor
  • Ensure proper filing of transaction-related documentation
  • Required Qualifications and Experience
  • KCSE minimum grade C minus.
  • Prior experience as an M-Pesa Attendant or in a similar cash-handling role is an added advantage
  • Basic computer literacy
  • Strong numerical and record-keeping skills
  • Ability to work long hours, weekends, or shifts as required
  • Core Competencies
  • High integrity and honesty
  • Strong attention to detail
  • Excellent customer service and communication skills
  • Ability to work under minimal supervision
  • Trustworthy, reliable, and accountable
  • Ability to work in a fast-paced environment
  • Application Deadline
  • Interested candidates should submit their CV to
  • Our Website
  • by latest
  • 28th September 2026.
  • For any inquiries, please contact us at
  • +254 784 155 512.
  • Gap Recruitment Services Limited does not charge candidates at any stage of the recruitment process. We are committed to equal opportunity hiring. Only shortlisted candidates will be contacted
Source and provenanceSource: GAP Recruitment Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.