Lodge Manager
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Lodge Manager role at Great Plains Conservation, a luxury safari operator with camps across Kenya, Botswana, and Zimbabwe. Responsible for overall lodge management, guest experience, staff supervision, and operations. Based in Nairobi and supporting high-end safari lodges.
- Manage daily lodge operations including housekeeping, kitchen, dining, guiding, and maintenance.
- Lead and motivate lodge staff to deliver exceptional guest hospitality.
- Oversee budgets, cost control, procurement, and operational reporting.
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Lodge Manager role at Great Plains Conservation, a luxury safari operator with camps across Kenya, Botswana, and Zimbabwe. Responsible for overall lodge management, guest experience, staff supervision, and operations. Based in Nairobi and supporting high-end safari lodges.
- Manage daily lodge operations including housekeeping, kitchen, dining, guiding, and maintenance.
- Lead and motivate lodge staff to deliver exceptional guest hospitality.
- Oversee budgets, cost control, procurement, and operational reporting.
- Coordinate seamless guest activities such as game drives and bush dinners.
- Hospitality management qualification preferred; hands-on field experience is key.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KES per month (amount not specified). Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, Lodge Manager, Hospitality ManagerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Lodge Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Great Plains Conservation and the role in Nairobi.
- Add concrete examples related to hospitality, Lodge Manager, Hospitality Manager, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Kenyan Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Great Kenyan Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Lodge Manager role in hospitality, Lodge Manager?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Great Plains Conservation before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Lodge Manager
2026-10-20T21:42:21+00:00
Great Plains Conservation
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_10605/logo/gp.jpeg
https://greatplainsconservation.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Hospitality, and Tourism
Management, Restaurant & Hospitality, Business Operations, Entertainment & Travel
KES
MONTH
2026-11-02T17:00:00+00:00
8
Welcome to Great Plains Conservation your gateway to Africas most extraordinary, purpose-driven safaris. With our award-winning luxury camps across Kenya, Botswana, and Zimbabwe, we invite you into a world where your journey directly supports conservation, empowers communities, and immerses you in unmatched wildlife experiences. Whether it is a private v...
JOB SUMMARY
The Lodge Manager is responsible for the overall management and performance of the lodge, including guest experience, staff supervision, operational coordination, and maintaining exceptional hospitality standards. The role requires strong leadership, operational planning, and the ability to create memorable safari experiences for our guests
ROLES AND RESPONSIBILITIES
Guest Experience
Ensure all guests receive exceptional service and personalised hospitality throughout their stay.
Welcome and interact with guests during meals, activities, and lodge experiences.
Address guest feedback, special requests, and complaints promptly and professionally.
Ensure seamless coordination of guest activities including game drives, bush dinners, and special occasions.
Operations Management
Oversee daily lodge operations, including housekeeping, kitchen, dining, guiding, and maintenance departments
Ensure all departments operate according to company standards and operational procedures.
Monitor lodge facilities and coordinate maintenance to ensure safety and quality.
Team Leadership
Train, supervise, and motivate lodge staff.
Foster a positive team culture focused on professionalism, teamwork and service excellence.
Conduct staff meetings, training sessions, and performance management.
Financial & Administrative Management
Manage lodge budgets, cost controls, and operational expenses.
Monitor stock control and procurement for lodge operations.
Prepare operational reports and maintain administrative records.
QUALIFICATIONS & EXPERIENCE
Education:
Diploma or degree in Hospitality Management or related field preferred-hands-on field experience is key.
Experience
6+ years' experience in luxury hospitality, with at least 2 years in a management role at a luxury lodge or hotel.
Ensure all guests receive exceptional service and personalised hospitality throughout their stay.
Welcome and interact with guests during meals, activities, and lodge experiences.
Address guest feedback, special requests, and complaints promptly and professionally.
Ensure seamless coordination of guest activities including game drives, bush dinners, and special occasions.
Oversee daily lodge operations, including housekeeping, kitchen, dining, guiding, and maintenance departments
Ensure all departments operate according to company standards and operational procedures.
Monitor lodge facilities and coordinate maintenance to ensure safety and quality.
Train, supervise, and motivate lodge staff.
Foster a positive team culture focused on professionalism, teamwork and service excellence.
Conduct staff meetings, training sessions, and performance management.
Manage lodge budgets, cost controls, and operational expenses.
Monitor stock control and procurement for lodge operations.
Prepare operational reports and maintain administrative records.
Leadership
Operational planning
Guest service
Staff supervision
Operational coordination
Hospitality standards
Team management
Budget management
Stock control
Procurement
Report preparation
Administrative record keeping
Diploma or degree in Hospitality Management or related field
Hands-on field experience
6+ years' experience in luxury hospitality
At least 2 years in a management role at a luxury lodge or hotel
associate degree
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JOB-6ad7e03d8184e