Loans and Collection Officer
AI summary
Loans and Collection Officer responsible for marketing loans, evaluating applications, and ensuring repayments. Requires Diploma, 2 years experience, English. Full-time in Nairobi. Salary KSh 15,000-30,000.
- Diploma required
- 2 years experience
- Full-time, 8-5 working hours
- Nairobi location
- Salary KSh 15,000-30,000
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Loans Officer, Collection OfficerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Loans and Collection Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya employer and the role in Nairobi.
- Add concrete examples related to internship, Loans Officer, Collection Officer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- HighThe post may mention payment. Verify directly with the official source before continuing.
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Loans and Collection Officer role in internship, Loans Officer?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Find a Job + + + + Search Loans and Collection Officer Early Hr Consultants Accounting, Auditing & Finance 3 weeks ago Easy apply New Immediate Start Nairobi Full Time Banking, Finance & Insurance KSh 15,000 - 30,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The LO/CO is responsible for marketing loans, evaluating loan applications, processing documentation, and ensuring loan repayments are made as scheduled, with nil delinquency. The Loan/Collection Officer will also be instrumental in maintaining a high-quality loan portfolio and excellent customer satisfaction. High performance driven Min Qualification: Diploma
Experience
Location: Nairobi, Kenya Job descriptions &
- Level: Mid level
- Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
Requirements
Diploma Market the loan portfolio products to the target clients, converting potential leads into customers, updating the marketing feedback track via Google, on a daily basis Evaluate the credit-worthiness of applicants through interviews and financial analysis. Process and verify loan applications, ensuring accuracy and completeness of all required documentation. Determine relevant risk factors and establish appropriate debt repayment plans. Clearly justify loan approval or rejection decisions and prepare corresponding reports. Send customer financial statements for MPESA/banks to the Verification Department for affordability checks. Respond to client inquiries, providing clear and accurate information about loan products, eligibility criteria, and terms. Counsel clients on loan policies, repayment responsibilities, and available options. Maintain a strong knowledge base of all loan products and services offered by the organization. Build long-term, trusting relationships with clients to ensure loyalty and satisfaction. Portfolio Management Document all client interactions and follow-up actions in the loan origination system. Monitor loan performance and flag potential issues for timely resolution. Ensure compliance with all applicable regulations, lending policies, and internal guidelines. Operate in accordance with established key performance indicators (KPIs) and contribute to overall branch targets. Business Development & Cross-Selling Identify client needs and offer suitable loan products accordingly. Suggest alternative financing channels or products to meet client goals. Develop referral networks and promote loan services to new and existing customers. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .