Lifestyle Executive
AI summary
ATL Global Business is hiring a Lifestyle Executive in Nairobi for a premium lifestyle and concierge business. The role involves managing a member portfolio, coordinating concierge services such as travel, dining, events and wellness, and delivering personalised experiences to high-value members. The position is full time and targets candidates with hospitality or service experience.
- Full-time role based in Nairobi with a premium lifestyle and concierge business.
- Manage a member portfolio and act as a trusted lifestyle advisor.
- Coordinate concierge services including travel, dining, events, wellness and shopping.
- Bachelor's degree in Hospitality, Tourism, Business or related field required.
- 5–8 years experience in luxury hospitality, concierge or relationship management.
- Strong discretion, communication and relationship-building skills required.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, Lifestyle ExecutiveThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Lifestyle Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to ATL Global Business and the role in Nairobi.
- Add concrete examples related to call_center, entregador, Lifestyle Executive, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Lifestyle Executive role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research ATL Global Business before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Lifestyle Executive
ATL Global Business
Customer Service & Support
Yesterday
Easy apply
New
Nairobi
Full Time
Tourism & Travel
Confidential
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Job summary
Our client is a premium lifestyle and concierge business focused on delivering personalised services, experiences and lifestyle solutions to its members. They are built around exceptional service, trusted relationships, discretion and a deep understanding of each member's individual needs and preferences.
As the business continues to grow, they are looking for an experienced and highly personable Lifestyle Executive to join the team and play a key role in delivering an exceptional member experience.
The Lifestyle Executive is responsible for delivering exceptional, personalised concierge and lifestyle management services to members. As the primary relationship owner, the role ensures every interaction reflects their premium standards while building long-term member loyalty, satisfaction and advocacy.
The successful candidate will manage a portfolio of members, coordinate a wide range of lifestyle requests and work with premium supplier partners to ensure services are delivered seamlessly and to a high standard.
Min Qualification:
Bachelors
Experience
Level:
Mid level
Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location:
Kenya
Job descriptions &
and service standards.
What We Are Looking For
The ideal candidate will have:
• A Bachelor's degree in Hospitality, Tourism, Business or a related field.
• 5–8 years'
in luxury hospitality, concierge, relationship management or a premium service environment.
• Exceptional communication skills, both written and verbal.
• Strong discretion and the ability to handle sensitive member information appropriately.
• Excellent problem-solving and decision-making skills.
• Strong interpersonal and relationship-building abilities.
• Excellent organizational skills and attention to detail.
• A proactive approach and the ability to anticipate member needs.
• The ability to manage multiple requests and priorities while maintaining a consistently high standard of service.
We are looking for someone who genuinely understands the importance of personalisation, discretion and attention to detail, and who takes pride in creating experiences that make a member's life easier and more enjoyable.
What Success Looks Like
Success in this role will be demonstrated through:
• Strong and trusted relationships with members.
• High levels of member satisfaction and engagement.
• Consistently responsive and reliable management of member requests.
• Effective coordination of lifestyle services and premium supplier partners.
• The ability to anticipate member needs and create personalised experiences.
• Strong member loyalty, retention, referrals and engagement.
• Consistent delivery against our client's premium service standards.
• A continuous focus on improving the overall member experience.
Why Consider This Opportunity?
Our client is committed to creating a working environment where talented people can thrive, grow and bring their very best to their work. The company values professionalism, integrity, discretion, initiative and a genuine commitment to excellence. For the right person, this is an opportunity to build a career within a growing premium lifestyle business and become a trusted lifestyle partner to its members.
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Requirements
Key
Responsibilities
- Manage a portfolio of members and serve as their trusted lifestyle advisor.
- Coordinate concierge services including travel, dining, events, wellness, shopping and family lifestyle needs.
- Anticipate member needs and proactively curate personalised experiences.
- Maintain accurate member profiles and relationship history.
- Manage service delivery through premium supplier partners.
- Resolve service issues quickly and professionally.
- Support membership retention, referrals and upgrades.
- Continuously improve the member