Learning and Development Manager
AI summary
Optica is hiring an experienced Learning and Development Manager to lead its training department in Nairobi. The role involves designing and overseeing training programs for optometrists, sales teams, and back-office staff, managing the L&D team, and using performance data to improve training effectiveness. The position reports to the COO and offers a gross salary of 150,000 Ksh.
- Leads L&D team and training programs across operating countries
- Gross salary of 150,000 Ksh per month
- Requires Bachelor's degree and at least 6 years of training experience
- Minimum 3 years in a progressive leadership role managing training
- Reports directly to the COO at Optica HQ in Nairobi
AI job guide
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AI salary guide
Source salary availableThe source lists 150,000 Ksh Gross. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required6+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, ResearchThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Learning and Development Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Optica and the role in Nairobi.
- Add concrete examples related to sales, retail, Research, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
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- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Learning and Development Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Optica before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- O
- Learning and Development Manager
- Optica
- Research, Teaching & Training
- 2 months ago
- Easy apply
- Nairobi
- Full Time
- Retail, Fashion & FMCG
- Confidential
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- Job summary
- Your primary focus will be on equipping our optometrists and sales teams with the necessary skills to deliver exceptional service. Additionally, you will guide managerial and skills training for various back-office departments.
- Min Qualification:
- Bachelors
Experience
- Level:
- Mid level
- Length:
- 6 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Nairobi, Kenya
- Job descriptions &
- At least 6 years of training experience, with a minimum of 3 years in a progressive leadership role managing a training department.
- ·
- Industry Knowledge:
- Previous
- as a trainer or manager, ideally in a retail setting.
- ·
- Soft Skills:
- Clear written and verbal communication, patience and empathy when guiding trainees, strong critical thinking, and a collaborative approach.
- Note:
- The
Requirements
Location:
Nairobi, Kenya (Optica HQ)
Department:
Learning and Development
Salary:
150,000 Ksh Gross
Reports To:
COO
About the Role
We are seeking an experienced Learning and Development Manager to lead our training department at Optica. In this role, you will design and oversee programs that elevate the skills and performance of our teams.
Your primary focus will be on equipping our optometrists and sales teams with the necessary skills to deliver exceptional service. Additionally, you will guide managerial and skills training for various back-office departments. You will lead the L&D team to maintain excellent training standards, ensuring seamless onboarding for new hires and fostering a culture of continuous professional growth for our existing staff.
Key
·
Responsibilities
- Training & Content Creation
- · Oversee training initiatives across all our operating countries to maintain consistent, high-quality standards.
- · Guarantee that new optometrists and sales staff receive comprehensive training from onboarding through to their official confirmation.
- · Design and deliver engaging, ongoing educational programs to keep existing staff updated and proficient.
- · Provide necessary skills and managerial training support to back-office staff.
- · Develop versatile training materials, including e-learning modules, manuals, and presentations, tailored to diverse learning styles.
- Data Analytics & Reporting
- · Analyze performance data to evaluate the effectiveness of training programs and identify areas for improvement.
- · Monitor team members who need extra support, measure their progress after retraining, and create tailored solutions for recurring challenges.
- · Leverage performance insights to build strategic training calendars, maximizing the efficiency of the entire team.
- · Compile and present clear training reports to management to track the success of L&D initiatives.
- Team Leadership & Recruitment
- · Direct and mentor the L&D team, which includes Trainers and Field Trainers.
- · Establish clear team goals aligned with business objectives.
- · Conduct regular performance reviews and ensure optimal staffing and motivation levels.
- · Participate in the first round of interviews for optometrists and subsequent rounds for sales roles to help select candidates who will thrive in our work environment.
- and tasks outlined in this document are not exhaustive and may change as determined by the needs of the Company.
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Education
- Bachelor’s Degree.
- ·